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Learn the skills to understand and manage conflict so you can approach situations with confidence:

Approaching Conflict with Confidence Course Series

Recording: What is Conflict Management Coaching and How is it Being Used in the DR Field?

Tuesday, June 16, 2020 12:44 PM | Kristy Rhyason (Administrator)

Below is the recording for our free webinar on May 20, 2020 called What is Conflict Management Coaching and How is it Being Used in the DR Field?

Conflict Management  Coaching  (aka conflict coaching) has grown exponentially in the ADR field, and  provides a  methodology that assists people to independently manage their interpersonal disputes, or to more confidently engage in mediation and other DR process. In this hour-long webinar Cinnie Noble - a pioneer of this process -  will further define this specialized conflict management process and discuss its applications in the field of ADR. Registrants will  also hear:

  • what the discipline of coaching is and what it is not
  • why conflict management coaching was developed
  • why mediators and lawyers find the process to be a useful technique to add to their toolboxes
  • examples of real situations and how conflict coaching was used


Cinnie Noble  -  a former lawyer  -  is a Certified Mediator and a Professional Certified Coach. In 1999, after extensive experiential research, she developed the CINERGY model of Conflict Management Coaching, and since then has provided coaching and training worldwide, in this unique model, to mediators, coaches and lawyers. Cinnie is the author of two coaching books- Conflict Mastery: Questions to Guide You and Conflict Management Coaching: The CINERGY™ Model. More information may be found on

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