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Happy Conflict Resolution Day Alberta: Events & Resources

Thursday, October 15, 2020 5:05 AM | Kristy Rhyason (Administrator)

Conflict Resolution Day Alberta is supported by a collaboration of the Provincial Government's Dispute Resolution Network (DRN) and non-profit ADR (Alternative Dispute Resolution) organizations from across Alberta. 

The theme this year is THE ART OF LISTENING. 

Below you will find links to register for the free workshop: The Art of Listening as well as activities, articles, videos, podcasts and more!

To learn more about resources, activities and ways you can celebrate Conflict Resolution Day Alberta, October 15, 2020, visit the website

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Free Online Workshop: The Art of Listening

Thu Oct 15th 12:00pm - 1:30pm
by the Alberta Conflict Resolution Day Committee 


What communication skill could be more basic than listening? We spend more time listening than any activity except breathing, yet we listen at only a fraction of our potential. We believe ourselves good listeners but what if we could improve? The complimentary workshop will teach seven “Laws of Good Listening” and will illustrate the surprising value of attentive silence, the need to find something of interest in the person speaking, the importance of staying out of the speaker’s way, and the role of body language in listening. Each “law” is a key toward improved listening and communication and you will leave with practical skills that you can implement immediately to improve your communications with others!

Online Resources, Activities & Media

Listening Self-Assessment
Test your listening skills, and use the results to find out how you can become a better listener

Ted Talk: William Ury on Listening
William Ury explains how listening is the essential, and often overlooked, half of communication. He asks us to join a listening revolution, and promises that if we all just listen a little bit more, we can transform any relationship.

Ted Talk: Celeste Headlee on 10 Ways to Have a Better Conversation When You're Having a Hard Time
Celeste Headlee has worked as a radio host for decades, and she knows the ingredients of a great conversation: Honesty, brevity, clarity and a healthy amount of listening.

Article: “Active Listening, suitable for 9-18 year olds,”
Tips to improve communication with teens using active listening.

Article: “Active Listening in the Classroom, an Important Motivational Strategy”, by Melissa Kelly
This article outlines the importance of using active listening to support students' motivation to learn.

Article: “Active Listening, Essentials for Parenting Toddlers and Preschoolers,” Centre for Disease Control and Prevention
Tips and strategies for parents and their young children.

Featured Podcast: The Space Between with Dr. Tammy Lenski
A conflict resolution blog + podcast about turning our difficult conversations into some of our best conversations at work and home.

Featured Podcast: How Can I Say This...with Beth Buelow
Find ideas about how to handle your communication conundrums; opportunities to learn from real-life situations through questions shared by listeners; and ultimately, gain skills and techniques for dealing with sticky situations at work and home. 

Video: Quick Tips to Active Listening
Watch this video for some great tips and tricks to take your active listening skills into your day-to-day life!

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