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The source of Alternative Dispute Resolution information, resources and expertise in Alberta › Forums › Communications in ADR March 2022 › Homework for session 7
I figured out the two sets of page numbers and exercise numbers
There was a bonus hard copy of the exercise book sent along which is different thatn the exercise manual on line
The one on line lists the exercises by the online sessions
Either work
I will verify both now that I know
Sorry for the confusion
I was confused as well!
So exercise 20 in hard copy and exercise 25 in on line ex book
Listen to Understand
A laser presentation –no more than 2 mi n
Kaye-probing with an open question
Noela-probing with direction to share more
Amanda -open ?
Danielle-encouragers
Tanis-summarizing
Michael-paraphrasing
Kim-reframe
Marj -reflect feeling
Kayleigh-emp response
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