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The source of Alternative Dispute Resolution information, resources and expertise in Alberta › Forums › Communications in ADR March 2022 › Feedback for Danielle
Great job today, Danielle!
I like how you paraphrased his needs to have a productive conversation in the opening phase. Really showed you were listening.
You did several small disclosures that I thought were well-placed and gave snippets of information about you that were helpful to the conversation.
There were numerous acknowledgements of his feelings and thoughts that I perceived to have tamed his emotions.
Lots of good stuff!! 🙂
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