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The source of Alternative Dispute Resolution information, resources and expertise in Alberta › Forums › Forum: Communications in ADR July 2021 › Assignments for Exercise #25 “Listening to Understand” Teachback

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    • July 15, 2021 at 7:36 am #7745
      Mark Donovan
      Participant

      Assignments for Exercise #25 “Listening to Understand” Teachback
      For Session 7, Tuesday, July 20

      Attending Encouraging Facilitating—Ryan P.
      Paraphrasing content–Darien
      Reflecting Feelings/Empathizing–Heather
      Reframing–Kimberly
      Questioning (Open, Clarifying, Probing) –Zac
      DESC–Asha
      Drama Triangle–Melissa
      Cognitive Behaviour Model—Ryan C.
      Ladder of Inference—Sharmeen
      Curiosity–Bob

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