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Check out the categories below for some of the most common questions we receive about our services and programs:


What are the benefits of membership?

The ADR Institute of Alberta (ADRIA) is the professional membership body for mediators and arbitrators in our province. Membership gives access to our nationally-recognized training and ADR Designationsnews and updates about current issues, events, and opportunities in ADR, as well as discounts on professional development events and liability insurance. Find out more on our Membership page.

What is the difference between an associate and a full membership?

Full membership is open to anyone practicing in the area of Appropriate Dispute Resolution (ADR) who is committed to excellence in this field. This level of membership is required to hold professional ADR designations, participate on ADRIA rosters, and to be eligible for ADRIA's directory of ADR practitioners. It includes membership with the ADR Institute of Canada (ADRIC) and full voting rights. Associate membership allows the member to enroll in ADRIA courses, but does NOT include an annual membership in the ADR Institute of Canada (ADRIC). Associate members are not eligible for a listing in ADRIA's directory of ADR professionals or to join our roster of instructors, coaches, and evaluators. 

How do I upgrade my Associate membership to include full membership in the ADR Institute of Canada?

Associate members applying for national ADR designations, or who simply want the benefits of full membership in ADRIA, including membership in the ADR Institute of Canada (ADRIC) and access to their newsletters, conference discounts, and/or professional liability insurance, need to upgrade their ADRIA membership level from Associate to Full. Because ADRIA is required to send a portion of the annual fee to ADRIC, an upgraded Full membership will always be for a full 12 months commencing at the time of the upgrade.

If you are renewing on your membership anniversary date and choose to upgrade to a Full membership, it is simply a matter of choosing that option when you renew online. In this case, your expiry date does not change.   

If you wish to change levels before your membership is due for renewal, and your Associate membership has not expired, the fee for your Associate membership will be prorated and refunded as a credit towards your new Full membership. For example, if your Associate membership expires in early January and you apply for an upgraded membership in late August, you would receive a $50 credit towards your new Full membership (ie. a credit of approximately $10 for every month remaining in your Associate membership). Your new expiry date with both ADRIA and ADRIC would then be late August of the following year. Since our online renewal system does not automatically calculate this amount, you are encouraged to contact the membership desk at 780-433-4881 ext 110 to receive an appropriate credit.


Do I need to become a member of ADRIC (ADR Institute of Canada) in order to apply for a designation (Q.Med, Q.Arb, C.Med, C.Arb)?

Yes. In order to apply for a designation, you are required to have full membership with the ADR Institute of Alberta which includes a full membership with the ADRIC.

How do I start the process of applying for a professional designation in mediation or arbitration from the ADR Institute of Canada?

ADRIA accepts the applications from our members on behalf of ADRIC, and our regional committees review the applications before they are forwarded to ADRIC for final assessment. 

To serve our members better, beginning in 2020, ADRIA will move from accepting designation applications 2 times/year to 3 times/year. The application windows will be as follows:


Application Period      Review Period

February/March             April

June                              July

October                         November

2021 and after:

Application Period       Review Period

February                        March

June                              July

October                         November

You can see a basic summary of the requirements for each designation here. Read our article "How to Apply for an ADR Designation" to answer the most common questions our office receives about the designation process. And to fully understand all the requirements and forms which need to be submitted for each designation, please read the application information booklets and forms on our Designations page. You can also find additional information on ADRIC's website. If you still have questions, our office staff would be happy to answer your inquiries by phone or email.


Do I need a membership with ADRIA to take your training?

Yes. Most students start by obtaining an associate membership, which allows you to begin your training without yet investing in the higher level benefits.

Are there prerequisites to your courses? For example, do I need a degree before entering one of your training programs?

There are no external prerequisites to take our training and our students come from all different backgrounds and levels of formal education. Individual courses may have their own specific prerequisite courses and most of our training begins with basic conflict management training. Check the course descriptions for admission requirements.

How do I become a mediator?

A career in mediation begins with basic training in communication and/or conflict management. There are a variety of courses throughout Canada, however if you were to take your training through ADRIA, you would start with our Communications in ADR course. This will teach you the basic skills used as a mediator and provides the foundation to our National Introductory Mediation Course (accredited by the ADR Institute of Canada). Together, these two courses would meet the educational requirements for the Qualified Mediator (Q.Med) designation, a professional designation recognized nationally. Once introductory training is complete, new mediators are encouraged to find opportunities to continually practice and hone their skills. ADRIA offers online skills practice sessions to its members, which helps integrate your skills while giving you the opportunity to learn by observing other mediators' styles.

An additional 100 hours of specialized training is then needed if you are pursuing either your Program Certificate in Conflict Leadership or a Chartered Mediator (C.Med) designation.

How do I become an arbitrator?

A career in arbitration begins with basic arbitration training. There are a variety of courses that can be found online which teach the basics of arbitration, however if you take your training through ADRIA we have a nationally accredited course called the National Introductory Arbitration Course which results in a certificate from the ADR Institute of Canada. This one course meets the educational requirements for both the Qualified Arbitrator (Q.Arb) and the Chartered Arbitrator (C.Arb) designations.

How do I make this a career? What are the job prospects like in this industry?

ADR Practitioners are often self-employed. There are limited paid positions within government or private organizations for mediators and arbitrators. To get on-the-job experience, some practitioners start by gaining experience through community or court dispute resolution programs. Practitioners may train to specialize in a particular area of ADR, such as land disputes or divorce mediation. Different fields of ADR can vary in prospects and income range.

ADR is a small but growing industry and is not a regulated profession. As with any career change, it is recommended that you research the opportunities and demand in your area for ADR services.

What is ADRIA’s Course Withdrawal Policy?

For Certificate Program Courses:

Withdrawals are accepted without penalty up until 21 days before a course is scheduled to start. If a student withdraws within 21 days of the course start date, the ADR Institute of Alberta (ADRIA) will retain $1000 or 50% of the course fee, whichever is less.

For Public Offering Courses:

Withdrawal up to 2 weeks in advance: Refund of course fee less $50 administration fee.

Withdrawal from 2 weeks up to 2 business days in advance: Refund of 50% of course fee.

Withdrawal less than 2 business days in advance: No refund.

If you need to withdraw from a course for which you are registered please contact

What is ADRIA’s Course Cancellation Policy?

If a minimum number of students is not reached 21 days prior to the course start date, the course will be cancelled and payment will be reimbursed.

What is ADRIA’s Course Completion Policy?

Students must attend 100% of the training to receive a certificate of course completion. Unless otherwise specified, the entire course must be completed on the dates it is offered in that session - if a course is offered in two or more parts, they cannot be taken in separate sessions or locations.

What is ADRIA’s Certification Completion Policy?

Students are expected to attend 100% of the training and will have to pass exams at various levels of achievement in order to receive a certificate. The ADRIA Certificate in Conflict Leadership must be completed within three (3) years of the start of the program.


Do you have a directory of ADR professionals available to the public?

Yes. ADRIA's online Directory of ADR Practitioners can be used to find a mediator, arbitrator, or other ADR specialist anywhere in our province. You can search by location, speciality, service, qualifications, and more.

How do I have my name listed in ADRIA's online directory?

Full members who are arbitrators or mediators have the option of applying to be listed in ADRIA's online Directory of ADR Practitioners. The cost is an additional $120 per year for Qualified members and $80 per year for Chartered members, plus GST. Members must meet criteria to be listed and all applications are vetted for qualifications. To apply, members need to fill out the Directory section of their member profile and fill out an online form with their qualifications and areas of practice. The online application form, plus all the requirements and instructions on how to apply, are on the Apply - Directory page in the Member services section of the website (members will be prompted to sign in to see this page.) 

Your source for ADR information and expertise.
Alberta's association of mediators and arbitrators. 

Our main office is located in Edmonton:

#225, Tower 1
3697 Mill Woods Road NW 
Edmonton, AB T6K 3L6

Contact Us:

Toll Free: 1-800-232-7214
Edmonton area: (780) 433-4881
Fax: (780) 433-9024

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