Arbitrator (Q.Arb), Mediator (C.Med)
Specializes in:
Civil Claims, Community, Corporate & Commercial, Education, Employee Assistance Programs, Family / Eldercare / Parent & Teen, Family Business, General Practice, Government, Group Facilitation, Healthcare, Insurance Claims, Landlord & Tenant, Non-profit Sector / Societies, Real Estate, Wills & Estates, Workplace
The Resolution Group
Edmonton
Overview
I am a mediator, conflict management coach, facilitator, and trainer with a primary focus on workplace conflict resolution and skill development. I work with organizations, leaders, and individuals to strengthen conflict competence, improve communication, and address conflict in ways that support healthy working relationships and effective organizational functioning.
As a trainer, I design and deliver private, customized workplace training in communication and conflict management. My training emphasizes practical skill-building, shared language, and applied frameworks that help participants engage more productively in conflict, prevent escalation, and navigate difficult conversations with greater confidence and clarity.
As a conflict management coach, I work one-on-one with individuals – often leaders, professionals, or employees in high-conflict situations – to help them better understand their conflict patterns, clarify their goals, and develop effective strategies for engaging in challenging interpersonal dynamics at work.
As a mediator, my practice is primarily focused on workplace and organizational conflict, including disputes involving teams, small and family businesses, non-profits, boards, and business-to-business relationships. Whether working with pairs or groups, I support parties to address issues constructively, improve communication, and reach durable resolutions. I am also active on the Alberta Court of Justice (Civil Claims) mediation roster and the Alberta Municipal Affairs mediation roster.
I bring a practical, systems-oriented approach to my work, supporting organizations with a wide range of workplace conflicts, including employee-to-employee and manager-employee matters, as well as broader team and organizational dynamics. My experience also includes working with senior leaders, including C-suite and executive-level professionals, and with public-sector and government-adjacent organizations, helping clients navigate conflict in ways that are grounded, constructive, and aligned with their roles, responsibilities, and working relationships.
I believe effective communication and conflict management are essential workplace capabilities. When developed intentionally, these skills not only improve working relationships and organizational culture but also reduce the financial and human costs associated with unresolved conflict.
ADR Services:
– Mediator- Conflict Management Coach
- Consensus Decision Making Practionner
- ADR Negotiator
- Restorative Practices Facilitator
- ADR Trainer/Instructor
Location Availability:
– Online- Central Alberta
- Edmonton Area
- North Eastern Alberta
- North Western Alberta
Languages Spoken:
ADR Training & Qualifications
* Conflict Management Coaching (Cinergy)
* Workplace Fairness Analyst (Workplace Fairness Institute of Canada)
* Consensus Decision Making (ADR Institute of Alberta)
* Restorative Practices (ADR Institute of Alberta)
* Separation & Divorce Mediation: Case Development & Screening; Parenting Plans & Child Support; Spousal Support & Division of Assets (ADR Institute of Alberta)
*Conflict Coaching (ADR Institute of Alberta)
* Certificate in Arbitration (ADR Institute of Alberta)
* Certified Trainer of Managing Workplace Conflict (Mediation Training Institute International)
* Certificate in Conflict Management (Alberta Arbitration & Mediation Society)
- Interpersonal Conflict Resolution
- Interest Based Negotiation
- Interest Based Mediation
Other Professional Qualifications
BCom, University of Alberta
Adult Facilitation, UofA Faculty of Extension
