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ADR Institute of Alberta

The source of Alternative Dispute Resolution information, resources and expertise in Alberta Alberta’s professional association of mediators, arbitrators and other ADR practitioners

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Assertive Expression : Group Training

You are here: Home / ADR Training / Build Skills in My Organization / Assertive Expression : Group Training

Many people confound assertive expression with being aggressive, but this is not the case. Being assertive is about expressing your rights and needs without hindering the rights and needs of others. 

The ability to be assertive, for many, takes practice. But it is practice that is well worth it.

Assertive communication is about respect for yourself and for those around you with whom you communicate – it shows that you believe what you have to say is important, that you trust them enough to tell them what you need, as well as that you trust them to be able to hear what you have to say. 

This course is suitable for a wide range of groups, such as parents, teens, teachers, nurses, doctors, trades people, managers and supervisors, boards, committees, coaches, teams, etc.

Objectives

This course is designed to give you greater confidence and skill in asserting your ideas, thoughts, and needs.

  • Learn to identify what you really need and then to ask for it.
  • Learn the principles and benefits of Assertive Expression
  • Practice “I Language”, Behaviour Description, as well as giving and receiving feedback in low-stakes and high stakes situations
  • Learn new tools for self-disclosure to balance out conflict conversations and to keep conversations productive
  • Understand the role of anger in conflict and how to use and defuse it

Outcomes

Students will have more skills for using assertive communication effectively and will be more confident using these skills in their daily lives, as well as in conflict.  Students will have opportunities to practice skills in ways that give them flexibility for use in their lives.

Please contact the Education Program Consultant by email or 780-433-4881 ext.2 for further information.

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