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Professional Development & Workshops

ADRIA supports students in integrating the communication and conflict resolution skills they learn in our training by offering Learner Sessions, Professional Development, Coach Lists, and Online Practice Sessions. 


Upcoming Opportunities

    • Wednesday, November 04, 2020
    • 5:30 PM - 7:30 PM (MST)
    • ONLINE
    • 21
    Register


    An ADRIA Event



    Topic Information Coming Soon

    This session will be facilitated by Gloria Lechky

    Time: 5:30 pm - 7:30 pm 

    This session will be ONLINE ONLY 

    Come join Gloria Lechky for an hour of discussion focused on improving your active listening skills with an emphasis on probing.  This is the perfect learner session if you are still struggling with using the right skill at the right time or are just feeling a little rusty and want a quick refresher and some fine-tuning.

    An hour of online role-playing practice will follow to help put it all together.  Don't worry if you don't want to be the skilled role-player, there is so much to be learned from observing or playing the unskilled part and hearing the coach's feedback. Feel free to join only for the first hour of discussion or for the entire session.

    Registration closes one day before session

    You will receive an email with login details prior to the session (contact education@adralberta.com to request details no later than 1 day before session if you do not receive this information).

    If you are no longer planning to attend the session, you are asked to cancel ahead of time (send email to education@adralberta.com).

    Sessions may be cancelled if there are insufficient registrants.


    • Wednesday, November 18, 2020
    • 8:30 AM (MST)
    • Wednesday, November 25, 2020
    • 3:00 PM (MST)
    • Online
    • 14
    Register

    Prepare for the New Wave of

    Workplace Mediation


    This program combines a three day assessments offering with a three day workplace restoration component. Enroll and better equip yourself to practice workplace conflict management in all its varieties.

    Top reasons to attend:

    • Understand how workplace culture and conflict works.
    • Improve workplace health.
    • Learn how to turn around a workplace in crisis.
    • Gain recognition from WFI and ADRIA.
    Each session of this course will be synchronous and live. All group work will be done in Zoom Break Out sessions with reports back to the plenary session. In almost all ways this course is intended to replicate the learning experience of the live in-person seminar.

    Instructors: 
    Michelle Phaneuf & Dr. Nancy Love with contributions from Blaine Donais


    Michelle Phaneuf provides knowledge and experience that help today's companies manage transformational improvement in working relationships and foster a psychologically healthy environment with engaged an productive employees. By leveraging strong facilitation and coaching skills, and a mediator's toolbox of strategies and processes,  Michelle can support organizations to plan and execute programs of workplace fairness.


    Dr. Nancy Love, PhD has served as an educator, a coach, a mediator, a facilitator, an intervenor, an advisor, an author and a professional
    speaker. Her area of focus is leadership and conflict management in the space between people, workplace relationships and the role that language plays on the journey towards common ground. She has been working to resolve and mitigate conflict in the workplace since 2002 when she founded the PULSE Institute and most recently served as an Advisor to the Centre for Values and Ethics at the Parks Canada Agency. She has also been an associate of the University of the Virgin Islands as author and instructor in the area of conflict resolution and serves on the mediation roster for the Alberta Department of Municipal Affairs.

    Nancy’s extensive experience in all kinds of workplaces gives her the perspective needed to quickly evaluate conflict situations and prescribe a course of action. She applies the principles of Appreciative Inquiry and the skills of a mediator along with a strong background with the Enneagram to create valuable restorative experiences for teams and individuals in a wide variety of workplace settings.


    Blaine Donais (contributor), LL.B., LL.M., C.MED., Q.ARB, PHSA, WFA, is a lawyer, mediator, arbitrator, investigator and leading expert in workplace conflict management. He is author of Workplaces That Work (2006); Engaging Unionized Employees (2010); and The Art and Science of Workplace Mediation (2014) all published by Carswell. He is president and founder of the Workplace Fairness Institute. He is an instructor of workplace conflict management at York University and University of Toronto (Centre for Industrial Relations and Human Resources) and acts as Visiting Lecturer at universities around the world. He is also Academic Coordinator for the York University SCS Advanced Mediation Certificate Program. He is co-chair of the ADR Institute of Ontario Chartered Mediators Regional Assessment Committee.


    Location: Online, 6 live webinars

    *This course will be presented online. In order to participate in this format, students must to be available from 8:30 to 3:00 daily without distraction during class time.  Students require a strong internet connection, computer with a webcam and microphone. 

    Class Times: 8:30 am - 3:00 pm daily


    Dates and Cost:


    Sessions 1–3 (Assessments only)

    November 18-20, 2020

    ADRIA Members: $1250

    Non-Members: $1375


    Sessions 4-6 (Workplace Restoration)

    November 23-25, 2020

    ADRIA Members: $1250

    Non-Members: $1375


    Full Package (All 6 sessions)

    November 18-20 and 23-25, 2020

    ADRIA Members: $2200

    Non-Members: $2400


    All amounts + GST


    *There is an additional $200+GST one time certification fee for those seeking to become registered as “Workplace Fairness Analysts” with the Workplace Fairness Institute.


    CEE Points: This program contains 10 Continuing Education Engagement Points per session.

    Registration includes an ADRIA certificate of completion, and access to online portal of digital course materials.


    Prerequisites: Mediation training is beneficial but not required


    ___________________________________________________________

    • Wednesday, December 09, 2020
    • 6:00 PM - 7:00 PM (MST)
    • ONLINE
    • 30
    Register


    An ADRIA Event



    Power Play:  The Role of Power Imbalances in Mediation

    This session will be facilitated by Marjorie Munroe

    Power imbalances can occur in workplace mediations, but we may see them in other mediations as well. Join Marjorie Munroe for a discussion about how power imbalances can impact a mediation and the role of the mediator in addressing this situation.

    Time: 6:00 pm to 7:00 pm 

    This session will be ONLINE ONLY 

    Registration closes one day before session

    You will receive an email with login details prior to the session (contact education@adralberta.com to request details no later than 1 day before session if you do not receive this information).

    If you are no longer planning to attend the session, you are asked to cancel ahead of time (send email to education@adralberta.com).

    Sessions may be cancelled if there are insufficient registrants.


    • Tuesday, January 12, 2021
    • 9:00 AM (MST)
    • Wednesday, February 10, 2021
    • 11:00 AM (MST)
    • Online
    • 3
    Register

    Conflict management coaching, also known as conflict coaching, is a specialized niche in the field of coaching and conflict management.  It is a one-on-one technique, in which a trained coach assists people to effectively manage specific disputes or prevent unnecessary ones. Conflict management coaching also helps clients to strengthen their competence to more effectively engage in conflict.

    This specialized coaching process has wide application in organizational, family and other contexts - for coaching people to independently manage their disputes, to more effectively engage in challenging communications, and to participate with more confidence in mediation or other ADR processes.

    The outcomes of this workshop are that participants will gain:

    • the theory, principles and methods specific to the CINERGY® model of conflict management coaching;
    • an introduction to and basic working knowledge of conflict management coaching using the CINERGY® model;
    • an understanding of the types of skills required to provide conflict management coaching;
    • experience of the coaching model as a coach, ‘client’ and observer;
    • knowledge of the applications of this technique; and
    • suggested documents and information about the logistics of conflict management coaching.

    Course Dates/Times

    January 12 - February 10, 2020 as follows:

    Class 1: Tuesday, January 12 (9 am – noon)

    Intersession 1: in pairs, due before Class 2 (1 hour)

    Class 2: Wednesday, January 13 (9 am – noon)

    Skills Practices 1 & 2: to be scheduled January 14-25 – scheduled with your assigned partner and CINERGY coach-mentor (2 hours each – total of 4 hours)

    Class 3: Tuesday, January 26 (9 am – noon)

    Intersession 2: solo reading due before Skills Practices 3 & 4 (1 hour)

    Skills Practices 3 & 4: To be scheduled January 27-February 2 – scheduled with your assigned partner and a CINERGY coach-mentor (2 hours each- total of 4 hours)

    Class 4: Wednesday, February 3 (9 am – noon)    

    Intersession 3: in pairs, due before Class 5 (2 hours)

    Class 5: Tuesday, February 9 (9 am – noon)

    Intersession 4:  solo assignment, due before Class 6 (1 hour)

    Class 6: Wednesday, February 10 (9 am – 11 am)

    Attendance for all sessions is mandatory. Credit is only given for hours attended and intersession work completed.

    Total Credit Hours: 33

    Location
    Online

    Instructor: Cinnie Noble

    Prerequisites: Communications in ADR is recommended, but not mandatory

    Pre-course Reading: Participants are asked to purchase Conflict Management Coaching: The CINERGY Model and read chapters 2 and 4 prior to the first day of the class. Options to purchase the book can be found at:https://www.cinergycoaching.com/conflict-management-coaching-cinergy-model/  Successful completion of an optional questionnaire on these two chapters provides two extra credits 

    Options to purchase the book can be found at: https://www.cinergycoaching.com/conflict-management-coaching-cinergy-model/

    ______________________________________________________________________________

    Conflict Management Coaching Course Withdrawal Policy

    Course payment is due November 12, 2020, unless the course is full. If the course is full,  full payment is due immediately upon registration/notification otherwise you will forfeit your spot. Withdrawals are accepted without penalty until November 12, 2020. If a student withdraws after November 12, the ADR Institute of Alberta (ADRIA) will retain $1000 .

    Course Cancellation Policy

    If a minimum number of students is not reached 21 days prior to the course start date, the course will be cancelled and payment will be reimbursed.

    Course Completion Policy

    Students must attend 100% of the training to receive a certificate of course completion. Unless otherwise specified, the entire course must be completed on the dates it is offered in that session - if a course is offered in two or more parts, they cannot be taken in separate sessions or locations.


    • Monday, May 31, 2021
    • 8:30 AM (MDT)
    • Thursday, June 03, 2021
    • 4:30 PM (MDT)
    • Edmonton
    • 13
    Register

    Conflict management coaching, also known as conflict coaching, is a specialized niche in the field of coaching and conflict management.  It is a one-on-one technique, in which a trained coach assists people to effectively manage specific disputes or prevent unnecessary ones. Conflict management coaching also helps clients to strengthen their competence to more effectively engage in conflict.

    This specialized coaching process has wide application in organizational, family and other contexts - for coaching people to independently manage their disputes, to more effectively engage in challenging communications, and to participate with more confidence in mediation or other ADR processes.

    The outcomes of this workshop are that participants will gain:

    • the theory, principles and methods specific to the CINERGY® model of conflict management coaching;
    • an introduction to and basic working knowledge of conflict management coaching using the CINERGY® model;
    • an understanding of the types of skills required to provide conflict management coaching;
    • experience of the coaching model as a coach, ‘client’ and observer;
    • knowledge of the applications of this technique; and
    • suggested documents and information about the logistics of conflict management coaching.

    May 31 - June 3, 2021 (Mon-Thurs) 8:30 AM to 4:30 PM

    Attendance for all 4 days is mandatory

    Total Credit Hours: 29

    Location
    Millbourne Market Mall
    #225, Tower 1,
    3697 Millwoods Road NW
    Edmonton, AB T6K 3L6

    Instructor: Cinnie Noble

    Class Times: 8:30am - 4:30pm daily

    Prerequisites: none

    Pre-course Reading: Participants are asked to purchase Conflict Management Coaching: The CINERGY Model and read chapters 2 and 4 prior to the first day of the class.

    Options to purchase the book can be found at: http://www.cinergycoaching.com/conflict-management-coaching-cinergy-model/  

    ______________________________________________________________________________

    Full payment is due  by July 31st. 

    Conflict Management Course Withdrawal Policy
    Course payment is due by July 31st. Withdrawals are accepted without penalty up until July 31st. If a student withdraws after July 31st , the ADR Institute of Alberta (ADRIA) will retain $1000 or 50% of the course fee, whichever is less.

    • Thursday, June 10, 2021
    • 8:30 AM (MDT)
    • Tuesday, June 15, 2021
    • 4:30 PM (MDT)
    • Edmonton
    • 10
    Register

    This course will provide you with a brief and broad overview of consensus building and consensus decision making processes.

    Course Description and Details

    Part 1: June 10, 11 & 12, 2021 (Thurs-Sat)
    Part 2: June 14 &15, 2021 (Mon-Tues)
    Attendance for all 5 days is mandatory

    Total Credit Hours: 40

    Location
    Millbourne Market Mall
    #225, Tower 1, 3697 Millwoods Road NW 
    Edmonton, AB T6K 3L6

    Instructor: Bill Diepeveen & Michael Scheidl

    Class Times: 8:30am - 4:30pm daily

    Prerequisites: None.  However, it is strongly recommended that students complete Communications in ADR (or equivalent) before starting this part of the certificate program in order to fully benefit from the course.

    Certificate Requirements: Students must complete both the Communications in ADR and the Consensus Decision-Making courses in order to complete the requirements for the Certificate in Consensus Decision-Making.

    Full payment is due 30 days  before class starts. 

    You may register without paying up front by choosing the invoice option, up to 30 days before the start of the course .

    30 days before the start of the course or less, payment is due upon registration.

Past Events

Wednesday, October 07, 2020 October Learner Session: Is it a Resolution or a Settlement?
Tuesday, June 09, 2020 Restoring the Workplace After a Harassment Investigation - Online
Wednesday, June 03, 2020 June Learner Session: Embracing Emotion in Mediation
Wednesday, May 06, 2020 May Learner Session - FREE - Caucus as a Tool in Mediation: When is it time to take a break?
Wednesday, April 01, 2020 April Learner Session: Do We Stay or Do We Go? When to Terminate a Mediation Session
Wednesday, March 04, 2020 March Learner Session: Pre-Mediation Meetings
Wednesday, February 05, 2020 February Learner Session: Roleplaying Challenges
Wednesday, December 04, 2019 December Learner Session: Creating the Options List - Stage 4 Work
Tuesday, November 12, 2019 Calgary Professional Development Training: Unconscious Bias
Wednesday, November 06, 2019 November Learner Session: Probing Skills in Mediation
Tuesday, November 05, 2019 Edmonton Professional Development Training: Unconscious Bias
Wednesday, June 05, 2019 June Learner Session: Active Listening Workshop
Wednesday, April 03, 2019 April Learner Session: THIS IS NEW, WHAT DO I DO?
Wednesday, March 06, 2019 March Learner Session: (PANEL) The Path to Success as a Mediator
Wednesday, February 06, 2019 February Learner Session: Preparing for a Supervised Mock Mediation
Wednesday, December 05, 2018 December Learner Session: The Words We Choose
Wednesday, November 07, 2018 November Learner Session: Writing up the Mediated Agreement
Wednesday, October 03, 2018 October Learner Session: Comfort with Conflict
Wednesday, September 05, 2018 September Learner Session: The Words We Choose
Wednesday, June 06, 2018 June Learner Session: When Not to Mediate (Online ONLY)
Wednesday, May 02, 2018 May Learner Session: Ethics as a Guide in our Work
Wednesday, April 04, 2018 April Learner Session: Active Listening Skills Mini-Bootcamp
Wednesday, February 07, 2018 February Learner Session: Hearing the Other Side of the Story
Wednesday, December 06, 2017 December Learner Session: Sharing Your Techniques
Wednesday, November 08, 2017 November Learner Session: Managing Emotions
Wednesday, October 04, 2017 October Learner Session: Self Awareness

Mediation Role-Play Intensive

This two-day intensive mediation role-play training is designed to help you get to the next level of skill integration. Expect to be challenged.

This training involves one hour of skill review and three back-to-back role plays each day. Over the course of the two-days, each person will be skilled twice and unskilled up to four times. For each role-play the mediator will be given one-hour to role-play, time for reflection, and 30 minutes of feedback from your coach. Role-players will also be expected to provide feedback on each role-play. Coaches will not hold back; feedback will be robust and comprehensive, intended to elevate your skill integration. If you are not interested in this intense format, please do not sign up.

This is not a beginner mediation role-play group. This is designed for students who have completed mediation training, are committed to practicing their mediation skills, and have already worked to integrate their skills outside the classroom.  The course has been created as an option for students who would like to participate with a committed group with direct coach feedback, in addition to any role-play practice groups or private coaching they are already a part of.

Students must apply to take this training in order to ensure that the group comprises participants that are at a similar level of training and expertise. When you have been approved, an invoice will be emailed, and you will be enrolled in the training.

More details and application

Edmonton Intensives

Calgary Intensives

Private Coaching

After you have completed the Communications in ADR or the National Introductory Mediation course, you may wonder how to integrate your skills and move to the next level.  Many students decide to get together with their classmates to create practice groups.  This is a great idea to start building your skills and your professional network.  

Once you have practiced with your cohort, you are encouraged to engage a coach to help make sure you are not developing bad habits, neglecting key skills, and to bring you to the next level.  A coach can join a practice group to give general feedback, or can give role-play feedback and one-on-one coaching.  

Coaches can help you prepare for:

          • Communications in ADR reevaluations 
          • National Introductory Mediation reevaluations
          • Supervised Mock Mediations for a Q.Med designation 
          • Role-Play portion of a job application process
          • Or, if you have been out of practice for a while

Contact Jocelyn for a list of coaches in your area.  Even if you are not in Calgary or Edmonton we may have a coach in your area of the province.  If we do not, take a look at our Online Practice Sessions (below).  Some of our evaluations can even be done online.

Coaches are private contractors and rates vary.  Please contact coaches for rates.

Online Practice Sessions

Using a web-based platform, learners can connect with each other from anywhere in the province to role-play negotiation or mediation scenarios while one of our experienced coaches observes and provides feedback and guidance. 

Register



Who Should Participate

Those who have taken Conflict Management or Mediation training who would like to practice their communication or mediation skills, or experienced mediators looking for feedback to hone their skills.

Objectives and Benefits

  • You can earn educational credit hours towards your designation in mediation or towards your Program Certificate in Conflict Leadership when you participate in an ADRIA online session as the mediator.  For each 1.5 hour session as mediator you will earn educational credit for 1 hour (up to a maximum of 10 credit hours)
  • Dates and times can be set around your schedule
  • You will be able to receive quality coaching and thorough practice at your convenience
  • The skilled mediator or negotiator will be guaranteed one full role-play from beginning to end
  • Everyone will be sent their roles ahead of time so that you are prepared before hand
  • The coach will be able to see all participants but their own camera will be off so that the mediation feels more realistic
  • Participants will be able to learn from a broader group of coaches and have an opportunity to make connections with other learners from all across the province
  • Role-players will have the opportunity to observe a variety of mediator styles and hear a range of valuable coach feedback

Participation Requirements

Learners will get the most out of these sessions if they have some conflict resolution or mediation training.

The web application used requires you to have a computer with an internet connection, web cam, headset (or microphone and speakers) and a basic comfort level with this type of technology.

How It Works

Using the Zoom online meeting system, participants are able to role-play a mediation or negotiation scenario from the convenience of their home.

All online practice sessions are coached by experienced mediators with a minimum of a Qualified Mediator designation. 

For negotiation role-plays, each session is 1½ hours, allowing for a 40 minute role-play, followed by feedback from the coach. For mediation roleplays, each session is 1½ hours allowing for one hour of role-play followed by feedback from the coach. 

If you want to be the skilled negotiator or mediator, it is your responsibility to arrange role player(s) and to choose a time that works for all of you. Make sure the date you pick is at least one week away to allow our staff time to find a coach. To help you find role players, you can use ADRIA's learner forum to connect with other members, request role-players from anywhere in the province, offer to role-play for others, and suggest times. Note that forum participants must be ADRIA members.

Once you have arranged role-players and have a date and time, please register and pay for your session online. Only the person who will be practicing as the mediator in the role-play needs to register - you will be asked to provide the names of your role-player(s) and the time and date you have agreed to. When ADRIA has confirmed a coach for your session, you will receive a confirmation email.

Session

Communication Skills or Negotiation



Mediation

Fees

Negotiator: $95



Mediator: $95


Timing

Total: 1.5 hours (40 minute role-play followed by feedback, questions, drills)



Total: 1.5 hours (1 hour role-play followed by feedback)

Materials

You can choose your own role-play or you can ask ADRIA to choose one for you and distribute to your role players.  

If you have specific materials or competencies you wish to cover in the role-play, please inform ADRIA when you register.

Sign up for an Online Practice Session

Find role players and organize a time for your practice session: 

Learner Forum

To register for a practice session as a skilled negotiator or mediator you will need the names of your role-player(s) and the time and date you have chosen for a practice session:

Register for a Practice Session

Resources

If you need a reminder, here is a copy of the facilitative Mediation Model.

Note that our online practice sessions do not qualify as a mediation or evaluation for the purposes of applying for an ADR Designation, but if you are working towards a Qualified Mediator Designation you can check the Qualified Mediator Supervised Mock Mediation form for the criteria you would be asked to demonstrate. If you are working towards a Chartered Mediator Designation, you can review the Chartered Mediator Assessment for the criteria you would be required to meet.

Alberta's association of mediators and arbitrators. 
Your source for ADR information and expertise.

Our main office is located in Edmonton:
#225, Tower 1
3697 Millwoods Road NW 
Edmonton, AB T6K 3L6

Contact Us:

Toll Free: 1-800-232-7214
Edmonton area: (780) 433-4881
Fax: (780) 433-9024
Email: info@adralberta.com

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