ADRIA is simplifying its annual membership renewal process. Beginning in 2027, all annual memberships, directory listings, and other applicable annual recurring subscriptions will move to one standard renewal date: January 1. Members will have until January 30 each year to complete their renewal payment. This change will create a clearer and more consistent renewal cycle for members while allowing ADRIA to provide more coordinated reminders and support throughout the annual renewal period. Thank you for your patience while we complete this transition. Our goal is to make annual renewals clearer, more predictable, and easier for all ADRIA members moving forward.
FAQ
If you have already paid your 2026 membership or directory listing, you do not need to pay again for the time you have already paid for. ADRIA is currently reviewing and updating member accounts individually. During the transition, your upcoming invoice will be adjusted to reflect payments already made and to bring your subscription into alignment with the new January 1 renewal cycle. There will be no additional charge simply because your renewal date is changing.
Because members currently renew at different times throughout the year, January 1, 2027, the renewal amount may be different for each member. Your 2027 invoice will only cover the portion needed to bring your existing paid membership through December 31, 2027.
Example:
If you paid your annual membership in August 2026, your existing payment would normally cover you through approximately August 2027. Instead of charging you another full annual membership fee on January 1, 2027, ADRIA would only invoice you for the remaining months needed to extend your membership from that point through December 31, 2027.
For example, using a $399 annual membership:
$399 ÷ 12 months = $33.25 per month
Five additional months = $166.25
In that example, the January 1, 2027, transition invoice would be $166.25 rather than another full $399 membership fee. Beginning January 1, 2028, everyone will be aligned to the same annual cycle, and regular full-year renewal amounts will apply.
If your 2026 renewal is still outstanding, ADRIA will adjust the existing invoice so that you are only paying the appropriate amount through December 31, 2026. Your January 1, 2027 renewal will then be adjusted as needed to complete the transition to the new annual cycle. Please pay the updated invoice already associated with your account.
Yes. While ADRIA completes the transition, you may notice changes to:
- your renewal date;
- your subscription information;
- an existing unpaid invoice; or
- a new upcoming renewal invoice.
If you have already paid, your previous paid order will remain in your account history and you may also see the newly adjusted renewal invoice. These changes are expected as accounts are aligned to the January 1 renewal cycle.
No, if you already have an existing membership subscription. Please do not create a new membership product or duplicate order to renew an existing membership.
Instead:
- Log in to your ADRIA account.
- Go to “My Account”.
- Select “My Orders and Invoices”.
- Locate the renewal invoice associated with your account.
- Complete payment through that invoice.
If something does not look correct, please contact membership@adralberta.com before creating another order.
Beginning in 2027:
January 1: Annual renewal becomes due
January 1–30: Renewal period
January 31: Unpaid memberships move to lapsed status
During the January renewal period, an unpaid membership may show paused while awaiting payment. ADRIA will send renewal reminders leading up to and throughout the renewal period. If a membership becomes lapsed, a reactivation fee may apply depending on the circumstances and timing. If a membership remains unpaid after multiple follow-up attempts, the membership may eventually be cancelled. Reactivating a cancelled membership may require an applicable reactivation or administrative fee.
Yes. The January 1 renewal cycle will apply to applicable annual recurring products, including:
- Full Membership
- Associate Membership
- Link Membership
- Organizational Membership
- Directory Listings
- other applicable annual membership subscriptions
The transition adjustment will be calculated according to the applicable annual fee for each product.
Yes. Annual Directory Listings will also move to the January 1 renewal date and will be adjusted during the transition in the same way.
Members may continue to cancel their membership or directory subscription in accordance with the regular cancellation process. The transition to a January 1 renewal date does not create any additional or special refund entitlement.
No. ADRIA is completing the account updates internally. You do not need to request the January 1 renewal date or ask us to prorate your account. If we need information from you specifically, we will contact you.
Yes. This will not be the only communication regarding the change. Additional reminders and updates will be sent throughout the transition, leading up to January 2027, during the January renewal period, and before the January 30 deadline. Moving everyone to one annual renewal period will allow ADRIA to provide clearer and more consistent renewal reminders each year.
Because every account is being reviewed and adjusted individually, please contact us if:
- a payment you already made does not appear to have been reflected;
- an invoice amount looks incorrect;
- your renewal date does not appear to be January 1;
- you believe you have duplicate orders;
- you are unsure which invoice to pay; or
- anything else in your membership or directory account appears incorrect.
Please contact membership@adralberta.com and we will review your account.
