Conflict Resolution Day 2023: The Apology Unraveled
Apologies don’t have to be scary! They help resolve conflict and begin the healing process. Despite our best intentions in relationships, our words and actions may cross boundaries and create conflict – knowingly or unknowingly.
While apologies are challenging, there are generally two parties, different degrees of responsibility, and varying authenticity.
Join us for this interactive session where you will learn the components of an apology and couple it with skills learned in previous years including jumping to conclusions, “I” statements, diffusing conflict, listening and empathy.
To Register for the event click on the link below:
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