Claire-Élisabeth Jacques

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As the Membership and Education Coordinator at the Alternative Dispute Resolution Institute of Alberta (ADRIA), Claire-Élisabeth is committed to supporting both practitioners and the broader community by ensuring seamless access to the information, systems, and educational pathways that enable effective and collaborative conflict resolution. In this role, she oversees membership coordination, designation processes, and education program delivery, ensuring accuracy, consistency, and a high standard of service across all touchpoints.

Claire-Élisabeth brings over eight years of a strong and proven track record in executive-level administrative support and operational management across both non-profit and private sectors. She contributes a high standard of organization, professionalism, and efficiency, supporting cross-departmental coordination, workflow optimization, and internal systems that strengthen ADRIA’s operational effectiveness and alignment with its mission, vision, and values.

With a background as an Executive Assistant, she has developed a structured and strategic approach to leadership support, communications, and process development. Her work focuses on streamlining workflows, maintaining accurate records and directories, and ensuring the smooth coordination of courses, evaluations, and membership services. She plays an integral role in supporting both internal teams and external stakeholders, fostering clarity, responsiveness, and consistency across the organization.

Claire-Élisabeth is driven by a commitment to excellence, continuous improvement, and long-term system development. Through her work, she contributes to creating a reliable and professional environment that supports ADRIA’s practitioners while enhancing accessibility, engagement, and trust within the ADR community. Her approach emphasizes structure, accountability, and efficiency, ensuring that operations not only meet current needs but are scalable for future growth.