The ADR Institute of Alberta (ADRIA) administers the Canadian Motor Vehicle Arbitration Plan (CAMVAP) in Alberta and the Northwest Territories.
CAMVAP is a program you can use to resolve disputes with a manufacturer about defects in your vehicle’s assembly or materials, or how the manufacturer is applying or administering its new vehicle warranty. Disputes are resolved through binding arbitration.
CAMVAP covers most domestic and imported passenger vehicles purchased or leased in Canada, as long as the vehicle is the current model or one of four previous model years.
CAMVAP is the largest consumer product arbitration plan in Canada and is fully paid for by the vehicle manufacturers. It was created in 1994 to help consumers resolve disputes with vehicle manufacturers or distributors in a way that is fair, fast, free, friendly, and final.