The source of Alternative Dispute Resolution information, resources and expertise in Alberta Alberta’s professional association of mediators, arbitrators and other ADR practitioners

You are here: Home / Who We Are / Professional Opportunities

Job Information

Job Title: Executive Assistant
Location: Edmonton

Job type: In-person
Full or Part-Time: Full-time, Fixed-term Contract (a 0.8 FTE 18-month contract)
Work Time: Monday to Friday
Compensation: Annual Salary $48,000

Job Description

This position plays a key role in helping to meet ADRIA’s goal of promoting, delivering and improving justice and access to justice in Alberta through practices that lead to understanding, healing and relationship restoration as well as resolution of substantive issues.

Duties related to operational supports involve working within a public-facing context, including: working collaboratively as a member of the team; responding to queries by members of the public, government or organizational stakeholders and dispute resolution professionals (examples of program areas that may be served through alternative dispute resolution resources may include Family Justice, condominium disputes, construction sector disputes, police commission complaint resolution and generic queries by members of the public); facilitating connections to appropriate resources as needed.

We are seeking a detail-oriented and organized Administrative Assistant to join our team. The ideal candidate will possess strong clerical and administrative skills, with a focus on providing excellent customer service. This role is essential in supporting daily operations, managing communications, and ensuring the smooth functioning of our office environment.

Key responsibilities will include direct support for the Executive Director and Board of Directors and working as a key member of the team for ensuring responsive supports for our Members and the public. This position reports to the Executive Director.

Knowledge and Skills Requirements

  • Post-secondary diploma or degree in administration, office management or business preferred.
  • 3+ years senior level administration to executive management preferred.
  • Experience in educational, Not for Profit and/or government preferred.
  • Cross-Functional Coordination: Ability to liaise between verticals, manage projects, and ensure smooth operations.
  • Virtual Meeting & Collaboration Tools: Expertise in Zoom, Microsoft Teams for hybrid/remote collaboration.
  • Advanced Written & Verbal Communication: Strong skills in crafting reports, emails, and presentations.
  • Strategic Thinking: Identifying process improvements and proactively solving problems before they escalate and the ability to adapt to changing priorities.
  • Resilience & Flexibility: Adapting to new work environments, hybrid roles, and digital transformations.
  • Multitasking & Prioritization: Managing multiple deadlines efficiently while maintaining attention to detail and ability to prioritize tasks effectively.
  • Proven experience in an administrative role, with a track record of excellence in organization and efficiency.
  • Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
  • Excellent, verbal, written and interpersonal communication.
  • Strong attention to detail, accuracy, and confidentiality.
  • Proficiency in administrative and productivity software such as Google Workspace, MS Teams, Zoom, WordPress.
  • Experience with customer service; diplomacy skills.

Join us in this vital role where your contributions will help streamline operations and enhance our team’s efficiency!

To apply, email your cover letter and resume to execdir@adralberta.com