Top 5 Reasons to Attend
1. Prepare for the new wave of workplace mediation.
2. Understand how workplace culture and conflict works.
3. Improve workplace health.
4. Gain recognition from WFI and ADRIA.
5. Learn how to turn around a workplace in crisis.
Enroll and better equip yourself to practice workplace conflict management in all its varieties.
- 3-Day Advanced Workplace Restoration, or
- 2-Day Workplace Fairness Analyst Certification, or
- 5-Day Combination of the workplace restoration offering with the certification process
Advanced Workplace Restoration
Day 1 The Wide World of Workplace Restoration
Through interactive activities and brief case studies, participants will explore the wide range of restoration options, including mediation, coaching, facilitation, and training and how they apply in different situations. Through discussion and lecture, participants also explore ethical dilemmas, and the various roles of the consultant, workplace leaders, the union, and subject mater experts.
Here we will explore the following mediation options:
Most of this day will use group discussion as the pedagogical methodology. We will also provide demonstrations and roleplays to highlight the differences between these options. We will introduce a Mediation Approaches Model that accounts for the stark differences in these options.
Day 2 The Introduction to Workplace Restorations
Here we will lay out a model for restoring workplaces to a state of equilibrium. This will be focused on understanding trauma and its impact on workplace participants. We will take attendees through a number of scenarios that will help them understand the model and how it can be used to restore workplace health.
Day 3 Workplace Restoration in Action
Participants will be given a very elaborate roleplay to review in advance of the seminar. This day will be focused on running a workplace restoration throughout this roleplay. Students will take turns throughout the roleplay to act as facilitator and to discuss strategic moves at various junctures.
3-Day Advanced Workplace Restoration
ADRIA Members: $1550
2-Day Workplace Fairness Analyst Certification
ADRIA Members: $1050
5-Day Full Program
ADRIA Members: $2500
There is an additional $200+GST one time certification fee for those seeking to become registered as "Workplace Fairness Analysts" with the Workplace Fairness Institute.
The benefits to certification include:
Workplace Fairness Analyst Certification
Day 4 Understanding Workplace Health - WFA Certification Part 1
Here we move to a structural analysis of workplaces with a focus on systems analysis and design. This is the beginning of the WFA certification process. We look at conflict and how it arises. We consider attribution theory and conflict transformation theory as a way of explaining how conflict manifests itself in the workplace. We also consider the role of fairness in conflict and workplace health. This will be an exercise and group discussion day. Participants will fill out forms related to their subject workplaces and share their insights throughout the day.Day 5 Achieving Workplace Fairness and Psychological Health & Safety - WFA Certification Part 2
This day will be focused on evaluative models for understanding workplace structure. We will introduce the Psychological Health and Safety Standard and explore its potential use as an evaluative model for workplace health. We will also introduce WFI’s Testing Instrument for Fairness Systems and its use to help evaluate the strength of conflict management systems.
In the afternoon, we will explore methodologies for gaining organizational buy-in to the use of these tools. We will consider power relationships in each subject organization and strategize on how best to achieve commitment to change.
Blaine Donais, B.A., LL.B., LL.M., RPDR C.Med
Blaine Donais is a lawyer, mediator, arbitrator, investigator and leading expert in workplace conflict management. He is author of Workplaces That Work (2006); Engaging Unionized Employees (2010); and The Art and Science of Workplace Mediation (2014) all published by Carswell. He is president and founder of the Workplace Fairness Institute. He is an instructor of workplace conflict management at York University and University of Toronto (Centre for Industrial Relations and Human Resources) and acts as Visiting Lecturer at universities around the world. He is also Academic Coordinator for the York University SCS Advanced Mediation Certificate Program. He is co- chair of the ADR Institute of Ontario Chartered Mediators Regional Assessment Committee.
Michelle Phaneuf Co-Director Workplace Fairness West
Michelle Phaneuf is a Chartered Mediator, a trained Ombudsman and a certified Workplace Fairness Analyst. She is a partner with Workplace Fairness West and has extensive experience delivering change management, conflict management and conflict resolution services. She provides workplace assessments to shift cultures, facilitates teams to reach innovative solutions, and coaches individuals to gain insight and awareness when in conflict. Recent training and implementation of restorative practices in workplaces has enabled her to experience success with restoring harmony to complex conflict situations.
Michelle has developed and presented workshops with the CPHR (Chartered Professionals in Human Resources), CCDI (Canadian Center for Diversity and Inclusion), the CMHA (Canadian Mental Health Association), APEGA (Association of Professional Engineers, and Geoscientists of Alberta) and many other organizations.