June 2026
June 2026 Learner Session- Getting parties to the Mediation Table: Why we resist engaging in conflict conversations
Cost: Free for ADRIA members only Course Description: Join Donna Cross, C.Med, for this engaging and thought-provoking session! Before exploring how mediation services can overcome resistance to mediation and encourage parties to come to the table, we’ll first examine a more fundamental question: Why do people resist difficult conversations in the first place? Drawing on …
August 2026
Communications in ADR – Online mornings, Aug/Sep 2026
Please read through the below carefully to ensure you can attend all of the 12 sessions as scheduled. This course will introduce students to the causes and effects of interpersonal conflict, with particular emphasis on the dynamics of conflict, conflict resolution styles and the cycle of conflict. Course Details: Online Format This course will be …
September 2026
Communications in ADR – Online afternoons, Sep/Oct 2026
Please read through the below carefully to ensure you can attend all of the 12 sessions as scheduled. This course will introduce students to the causes and effects of interpersonal conflict, with particular emphasis on the dynamics of conflict, conflict resolution styles and the cycle of conflict. Course Details: Online Format This course will be …
Assertive Expression- Online, September 2026
An ADRIA Public Offering Many people confound assertive expression with being aggressive, but this is not the case. Being assertive is about expressing your rights and needs without hindering the rights and needs of others. The ability to be assertive, for many, takes practice, but it is practice that is well worth it. Assertive communication …
October 2026
Understanding Conflict Online October 2026
Conflict is everywhere. Whether we think we are always stuck in the mud or able to rise above all the drama, we could all use some tips to better understand conflict. When we understand conflict (what it is, its value, where it comes from, and tools available), we are better equipped to do something about …
Consensus Decision Making-Online October/November 2026
Are you involved in multi-party consultation or public engagement? Want to build the skills to bring stakeholders together to find creative solutions? This course will provide you with a brief and broad overview of consensus building and consensus decision making processes. Cost: ADRIA Members: $2000 + GST, Non-Members: $2100 + GST Course Description: Consensus Decision Making is a …
National Introductory Mediation – Online mornings, Oct/Nov 2026
Please read through the below carefully to ensure you meet the pre-requisite requirements and can attend all of the 12 sessions as scheduled. This nationally accredited Mediation program is designed to prepare learners to effectively facilitate the understanding-based approach to resolve disputes. Course Details: This course will be presented online. In order to participate in …
Defusing Techniques Online October 2026
One of the most challenging and potentially uncomfortable responsibilities for those who deal with the public is dealing with individuals who exhibit anger or resistance. By following a few simple techniques, you can usually defuse tense situations without incident. This course is designed to build an understanding of anger and defusing techniques students can use …
November 2026
Managing Conflict – Online, November 2026
Course Details: We all have conflict in our lives. Whether you deal with other conflicts or have your own, becoming skilled in managing it can be a game-changer at home, at work, and at play. It may be tempting to say that the problem is “other people”, but we cannot change other people more than …
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