Alternative Dispute Resolution Symposium
Presented by ADR Institute of Alberta
Pre Symposium Training
May 14, 2018Sylvie Matteau
This full-day training session will cover the fundamentals of Boss Whispering and provide a tool to apply the Boss Whispering approach to coach and support managers in addressing abrasive and inappropriate behaviour.
As ADR practitioners, we are often called upon to assist managers in intervening with an employee or manager displaying behaviours that generate conflictual situations and that can lead to harassment complaints. This workshop will provide practitioners with a solid basis of understanding of manager’s reluctance to address this situation. It will provide them with the coaching tools to “arm” the manager to confront appropriately and respectfully the problematic behaviour.
Presented by ACFP & CDAA
Cheryl Picard & Jacinta Gallant
The study and practice of conflict resolution has matured and evolved in the past 20 years and this Workshop will help you update your approach, skills, and the way you think about conflict. You will learn about the Insight Approach to conflict and conflict intervention. In this approach, conflict is understood as an interpretation of threat to what deeply matters, causing ongoing patterns of defensive behaviour that block productive problem-solving. By focusing on the threats that cause people to defend, collaborative practitioners are provided with a framework to understand what generates, escalates and sustains conflicts so they can work with parties to bring about learning and change.
In this highly interactive and experiential workshop, participants will discover new ways to view our role as conflict interveners and learn new skills and strategies to help us empower parties to change their defend patterns of interaction, facilitate new learning and enhance the parties’ abilities to make good decisions.
Presented by the Foundation of Administrative Justice
Post Symposium Training
May 17, 2018
This one-day workshop is designed to engage participants in intermediate to advanced discussions about a topic of national importance.
Canadians are diverse in their racial, ethnic, religious and linguistic backgrounds, representing over 200 ethnic groups. In 2015 the Truth and Reconciliation Commission issued calls to action for governments and educators which encourages training in cultural diversity, particularly about Aboriginal culture. Professionals need the appropriate skills and tools to be proactive.
Culture competence affects fairness, ethical conduct, and fact-based decision making. This workshop will help you understand more about the meaning and relevance of “cultural competence” and more about the nature of culture and its potential impact on behaviour.
Attendees will examine the possible effect of cultural differences on their communications, judging witnesses, assessing evidence, conducting a fair proceeding, decision making and decision writing. Participants will have an opportunity to identify best practices in dealing with issues of diversity.