Alternative Dispute Resolution Symposium
The Fundamentals of Boss Whispering *SOLD OUT*
Presented by ADR Institute of Alberta
This Session is now SOLD OUT
Pre Symposium Training
8:00am Registration & Networking
8:30am to 4:00pm
The Fundamentals of Boss Whispering
Coaching and Supporting Managers and HR Advisors in Addressing Inappropriate Workplace Behaviour
Managing inappropriate behaviour is no easy task for managers and HR advisors. Doing it poorly, or failing to do it altogether can have disastrous consequences for the team, the manager and the organization.
What to Expect from this Workshop
This one-day workshop, especially designed for ADR Practitioners, will provide you with a fundamental understanding of the dynamics behind such behaviour and reasons why managers and HR Advisors find this task so challenging; and often fail. It will provide you with the tools to coach and support them in a process that offers an informal approach that will set the basis to manage the individual’s behaviour in a positive framework; and that will also better lay down the grounds for a formal process, if required.
This workshop is based on Dr. Laura Crawshaw’s research and method of coaching abrasive managers also known as Boss Whispering (see Dr. Crawshaw’s Taming the Abrasive Manager, Viking Press, 2007).
Your Facilitator, Sylvie Matteau LL.M., is the Executive Director of the Boss Whispering Institute of Canada and Partner at ADR Education. An ADR Practitioner for close to 30 years and former Vice-President of the Public Service Labour Relations Board, Sylvie regularly coaches executives and counsel organizations looking to improve workplace climate.
Presented by ACFP & CDAA
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Presented by the Foundation of Administrative Justice
Post Symposium Training
May 17, 2018