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  • Workplace Restoration and Health & Fairness Assessment - Online Training

Workplace Restoration and Health & Fairness Assessment - Online Training

  • Wednesday, November 18, 2020
  • 8:30 AM
  • Wednesday, November 25, 2020
  • 3:00 PM
  • Online
  • 14


  • Sign-in to your member profile to register as a member.
  • Sign-in to your member profile to register as a member.
  • Sign-in to your member profile to register as a member.


Prepare for the New Wave of

Workplace Mediation

This program combines a three day assessments offering with a three day workplace restoration component. Enroll and better equip yourself to practice workplace conflict management in all its varieties.

Top reasons to attend:

  • Understand how workplace culture and conflict works.
  • Improve workplace health.
  • Learn how to turn around a workplace in crisis.
  • Gain recognition from WFI and ADRIA.
Each session of this course will be synchronous and live. All group work will be done in Zoom Break Out sessions with reports back to the plenary session. In almost all ways this course is intended to replicate the learning experience of the live in-person seminar.

Michelle Phaneuf & Dr. Nancy Love with contributions from Blaine Donais

Michelle Phaneuf provides knowledge and experience that help today's companies manage transformational improvement in working relationships and foster a psychologically healthy environment with engaged an productive employees. By leveraging strong facilitation and coaching skills, and a mediator's toolbox of strategies and processes,  Michelle can support organizations to plan and execute programs of workplace fairness.

Dr. Nancy Love, PhD has served as an educator, a coach, a mediator, a facilitator, an intervenor, an advisor, an author and a professional
speaker. Her area of focus is leadership and conflict management in the space between people, workplace relationships and the role that language plays on the journey towards common ground. She has been working to resolve and mitigate conflict in the workplace since 2002 when she founded the PULSE Institute and most recently served as an Advisor to the Centre for Values and Ethics at the Parks Canada Agency. She has also been an associate of the University of the Virgin Islands as author and instructor in the area of conflict resolution and serves on the mediation roster for the Alberta Department of Municipal Affairs.

Nancy’s extensive experience in all kinds of workplaces gives her the perspective needed to quickly evaluate conflict situations and prescribe a course of action. She applies the principles of Appreciative Inquiry and the skills of a mediator along with a strong background with the Enneagram to create valuable restorative experiences for teams and individuals in a wide variety of workplace settings.

Blaine Donais (contributor), LL.B., LL.M., C.MED., Q.ARB, PHSA, WFA, is a lawyer, mediator, arbitrator, investigator and leading expert in workplace conflict management. He is author of Workplaces That Work (2006); Engaging Unionized Employees (2010); and The Art and Science of Workplace Mediation (2014) all published by Carswell. He is president and founder of the Workplace Fairness Institute. He is an instructor of workplace conflict management at York University and University of Toronto (Centre for Industrial Relations and Human Resources) and acts as Visiting Lecturer at universities around the world. He is also Academic Coordinator for the York University SCS Advanced Mediation Certificate Program. He is co-chair of the ADR Institute of Ontario Chartered Mediators Regional Assessment Committee.

Location: Online, 6 live webinars

*This course will be presented online. In order to participate in this format, students must to be available from 8:30 to 3:00 daily without distraction during class time.  Students require a strong internet connection, computer with a webcam and microphone. 

Class Times: 8:30 am - 3:00 pm daily

Dates and Cost:

Sessions 1–3 (Assessments only)

November 18-20, 2020

ADRIA Members: $1250

Non-Members: $1375

Sessions 4-6 (Workplace Restoration)

November 23-25, 2020

ADRIA Members: $1250

Non-Members: $1375

Full Package (All 6 sessions)

November 18-20 and 23-25, 2020

ADRIA Members: $2200

Non-Members: $2400

All amounts + GST

*There is an additional $200+GST one time certification fee for those seeking to become registered as “Workplace Fairness Analysts” with the Workplace Fairness Institute.

CEE Points: This program contains 10 Continuing Education Engagement Points per session.

Registration includes an ADRIA certificate of completion, and access to online portal of digital course materials.

Prerequisites: Mediation training is beneficial but not required


Your source for ADR information and expertise.
Alberta's association of mediators and arbitrators. 

Our main office is located in Edmonton: 

#225, Tower 1
3697 Mill Woods Road NW 
Edmonton, AB T6K 3L6

Contact Us:

Toll Free: 1-800-232-7214
Edmonton area: (780) 433-4881
Fax: (780) 433-9024

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