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  • March Learner Session: (PANEL) The Path to Success as a Mediator

March Learner Session: (PANEL) The Path to Success as a Mediator

  • Wednesday, March 06, 2019
  • 5:30 PM - 7:30 PM
  • Milbourne Market Mall #225, Tower 1 3697 Mill Woods Road NW Edmonton, AB T6K 3L6 or ONLINE


Registration is closed

An ADRIA Event

Many mediation students ask us, “how do I break into this field”, “how do I get on rosters?”, and “how can I find work as a mediator?”.  At the same time, many ADR administrators ask us, “why can’t we find the right candidate for this position?”.  This challenge demonstrates a disconnect between those looking for work in the field and organizational needs.  Our special March Learner Session will address some of these and related issues. 

ADRIA will moderate a panel of ADR practitioners and program administrators where panelists will share their experiences, insight, and advice.  This unique opportunity will provide our students with guidance on qualities organizations look for when hiring and will discuss steps you can take to succeed in this field.

The panelists will represent government, organizations and private practitioners.

N.B. This is a two-hour presentation/discussion and there will not be time for role-play practice.

Participants may join online by Zoom. See below for details on how to connect online.


Michelle Phaneuf - Partner Workplace Fairness West

Ali Ansell - ADR , Indigenous and Stakeholder Engagement, Alberta Energy Regulator

Joanne Munro – private practitioner, Silver Lining Mediation and Consulting

Michael Scheidl - Manager, Intermunicipal Relations, Government of Alberta

Mark Donovan -  Mediator & Instructor

Please check back as we confirm more panel members

Please register even if you plan to join us online so we can gauge the number of those attending. 

Read further for panelist bios, location and zoom details

Panelist Bios

Michelle Phaneuf:  

Michelle Phaneuf is a Chartered Mediator, Certified Coach and trained workplace Ombudsman.  She has worked as an entrepreneur in the conflict resolution field since 2009 and been a partner with Workplace Fairness West since 2014.  She has extensive experience supplying conflict management and conflict resolution services to all types and sizes of organizations. This includes providing workplace assessments to shift cultures, facilitating teams to reach innovative solutions, and coaching individuals to gain insight and awareness when in conflict.

Joanne Munro:

Joanne Munro is a nationally chartered mediator, a restorative justice facilitator and an instructor in the fields of mediation, restorative justice, restorative practices, peacemaking circles, conflict resolution, and negotiation. She mediates for Alberta Justice's family mediation and civil claims programs, and is a member of the provincial police complaints mediation roster. Joanne also volunteers as a mediator and restorative justice facilitator with local community mediation programs. In private practice Joanne specializes in workplace, faith group, non-profit and separation and divorce mediation. Joanne has extensive experience in organizational/workplace assessment and mediation, and a rich background in facilitating meetings, public involvement processes (for government) and helping organizations restore their workplaces. She was a member of the ADR Institute of Alberta’s Board of Directors for several years.

On numerous occasions Joanne was a coach and guest lecturer in the School of Business SMO 411 course.

Prior to entering the fascinating world of peace making, Joanne was a journalist with the Edmonton Journal, reporting in a variety of areas and then working as a columnist and editorial writer. 

Michael Scheidl:

Michael is the Manager of Intermunicipal Relations with Alberta Municipal Affairs and manages the Municipal Dispute Resolution Initiative which has been recognized as one of the most comprehensive municipal dispute resolution programs in North America and provides a spectrum of services from mediation, collaboration and education to help municipalities work better together and resolve conflict.  Michael was an instructor with Alternative Dispute Resolution Institute of Alberta and has extensive experience in organizational development with non-profit groups through his work with Alberta Community Development.  Michael also has a certificate in Conflict Management and is a Chartered Mediator.

Ali Ansell:

Ali Ansell a nationally Qualified Mediator working at the Alberta Energy Regulator (AER) as an ADR Specialist. In this role she mediates disputes with oil and gas companies, landowners, and Indigenous communities. Ali’s role also includes facilitating multi-party conversations and projects, instructing communication courses, and participating on various conflict resolution committees.

Ali started her ADR career volunteering in co-mediation and facilitation roles with organizations like the Mediation and Restorative Justice Centre and Catholic Social Services’ Parent-Teen Mediation Program. From there she built a private practice, which she still maintains, mediating family and community disputes and facilitates sharing circles with youth.

Mark Donovan:

Mark Donovan, C. Med., has been in the ADR field for about 12 years. He holds a BA and MA in Religious Studies from the University of Calgary where his field of study was Buddhism. After staying at home to raise his four children he trained and certified in Mediation and Negotiation at Mount Royal University. Mark serves on several mediation rosters including the Calgary and Fort McMurray Civil rosters and conducts mediations, facilitations and conflict coaching sessions for private clients. He also mentors and coaches people new to the field. Mark is a part-time instructor for ADRIA and for Mount Royal University. 


Milbourne Market Mall
#225, Tower 1
3697 Mill Woods Road NW 
Edmonton, AB T6K 3L6


Online:  Join Zoom Meeting/Webinar

Please click the link below to join the webinar:

Or iPhone one-tap :

Canada: +16475580588,,162376583# or 8557038985,,162376583# (Toll Free)

Or Telephone:

Dial(for higher quality, dial a number based on your current location):

Canada: +1 647 558 0588 or 855 703 8985 (Toll Free)

Webinar ID: 162 376 583

International numbers available:

Registration closes one day before session.

If you are no longer planning to attend the session, you are asked to cancel ahead of time (send email to education at

Sessions may be cancelled if there are insufficient registrants.

Your source for ADR information and expertise.
Alberta's association of mediators and arbitrators. 

Our main office is located in Edmonton: 

#225, Tower 1
3697 Mill Woods Road NW 
Edmonton, AB T6K 3L6

Contact Us:

Toll Free: 1-800-232-7214
Edmonton area: (780) 433-4881
Fax: (780) 433-9024

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