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You asked and we listened! 

We heard your feedback for the need for basic conflict resolution training at an affordable cost.
Our team came together and designed a new series of courses to meet that need - public courses for Approaching Conflict with Confidence

These courses can also be offered as private trainings for workplaces and groups. Please contact Tammy Borowiecki or visit our Corporate & Group Training page for more details.

* These courses are not designed for individuals interested in pursuing a career in Mediation. For more information on ADRIA's Mediation training, please click here first, or contact education@adralberta.com.


Introducing the Approaching Conflict with Confidence series!

Understanding Conflict 

When we understand conflict (what it is, its value, where it comes from, and tools available), we are better equipped to do something about it and approach it more confidently. This course will develop your interpersonal skills and give you easy-to-use tools to approach conflict more confidently and effectively. 
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Managing Conflict

In this course students will learn the importance of separating the person from the problem and skills that will help them discover previously unimagined possibilities for resolution. This interactive and applied training is designed to get students applying key concepts and practicing conflict management skills, so students will be able to start applying their new skills.
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Assertive Expression

This course is designed to give you greater confidence and skill in asserting your ideas, thoughts, and needs. Students will have more skills for using assertive communication effectively and will be more confident using these skills in their daily lives, as well as in conflict. 

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Defusing Techniques 

This course is designed to build an understanding of anger and defusing techniques students can use in their personal and professional lives. Students will practice active listening skills and assertive expression aimed at defusing difficult situations in this interactive course. Learn More

Conflict Skills for Bullying Behaviour

This course is designed to build an understanding of bullying from macro, meso, and micro levels.  Parents, teachers, administrators, managers, supervisors, HR, and employees will have a better understanding of bullying, and what to do about it in the moment and after the fact.
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These courses are not designed for individuals interested in pursuing a career in Mediation. Find more information on ADRIA's Mediation training, or contact education@adralberta.com.

Your source for ADR information and expertise.
Alberta's association of mediators and arbitrators. 

Our main office is located in Edmonton: 

#225, Tower 1
3697 Mill Woods Road NW 
Edmonton, AB T6K 3L6

Contact Us:

Toll Free: 1-800-232-7214
Edmonton area: (780) 433-4881
Fax: (780) 433-9024
Email: info@adralberta.com

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