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Given recent changes in the Alberta Occupational Health and Safety Act and legislation for federal jurisdiction employees, there is an increased demand from employers for restorative and proactive measures for managing conflict in the workplace.

Top 5 Reasons to Attend

  1. Transform troubled workplaces with this practical formula.
  2. Understand how workplace culture and conflict works.
  3. Address new workplace health and safety laws.
  4. Improve workplace health.
  5. Guide your workforce to success with our innovative tool kt.

Enroll and better equip yourself to practice workplace conflict management in all its varieties.

Register Now

This course is offered in three ways:

  •  3-Day Workplace Restoration, or 
  •  2-Day Workplace Fairness Analyst Certification, or 
  •  5-Day Combination of the workplace restoration offering with the certification process

In addition, the Workplace Fairness Institute is pleased to announce that in accordance with our alliance with the Respect Group, you will receive the opportunity to become Respect Certified.

Course Details

Workplace Restoration

Day 1 The Elements of Workplace Restoration

Here we will explore different approaches to workplace restoration and discuss the theories which form the foundation of workplace restoration. We will explore different mediation approaches that are applied to workplace restoration. We will use an experiential training methodology to enhance learning based upon real life examples.

Day 2 The Introduction to Workplace Restorations

Here we will lay out a model for restoring workplaces to a state of equilibrium. This will be focused on understanding trauma and its impact on workplace participants. We will take attendees through a number of scenarios that will help them understand the model and how it can be used to restore workplace health.

Day 3 Workplace Restoration in Action

Participants will be given a very elaborate roleplay to review in advance of the seminar. This day will be focused on running a workplace restoration throughout this roleplay. Students will take turns throughout the roleplay to act as facilitator and to discuss strategic moves at various junctures.


3-Day Advanced Workplace Restoration

ADRIA Members: $1550
Non-Members: $1650

2-Day Workplace Fairness Analyst Certification

ADRIA Members: $1050
Non-Members: $1125

5-Day Full Program

ADRIA Members: $2500
Non-Members: $2775

There is an additional $200+GST one time certification fee for those seeking to become registered as "Workplace Fairness Analysts" with the Workplace Fairness Institute.

The benefits to certification include:

  • presence on the WFI website (
  • network of professionals across Canada, and being part of the Workplace Fairness community.

Workplace Fairness Analyst Certification

Day 4 Understanding Workplace Health - WFA Certification Part 1

Here we move to a structural analysis of workplaces with a focus on systems analysis and design. This is the beginning of the WFA certification process. We look at conflict and how it arises. We consider attribution theory and conflict transformation theory as a way of explaining how conflict manifests itself in the workplace. We also consider the role of fairness in conflict and workplace health. This will be an exercise and group discussion day. Participants will fill out forms related to their subject workplaces and share their insights throughout the day.

Day 5 Achieving Workplace Fairness and Psychological Health & Safety - WFA Certification Part 2

This day will be focused on evaluative models for understanding workplace structure. We will introduce the Psychological Health and Safety Standard and explore its potential use as an evaluative model for workplace health. We will also introduce WFI’s Testing Instrument for Fairness Systems and its use to help evaluate the strength of conflict management systems.

In the afternoon, we will explore methodologies for gaining organizational buy-in to the use of these tools. We will consider power relationships in each subject organization and strategize on how best to achieve commitment to change.


Blaine Donais, B.A., LL.B., LL.M., RPDR C.Med

Blaine Donais is an internationally recognized expert if the field of Labour Relations and Alternative Dispute Resolution. He is a labour lawyer, mediator, investigator, facilitator and systems designer. He holds both a Bachelors and Masters Degree in Law and is a Chartered Mediator. Blaine has worked as union staff for 20 years and has been a member and leader in unions for 35 years.

Michelle Phaneuf Co-Director Workplace Fairness West

Michelle Phaneuf provides knowledge and experience that help today's companies manage transformational improvement in working relationships and foster a psychologically healthy environment with engaged an productive employees. By leveraging strong facilitation and coaching skills, and a mediator's toolbox of strategies and processes,  Michelle can support organizations to plan and execute programs of workplace fairness.

Advanced Workplace Restoration
3-Day Program

Register Now

Workplace Fairness Analyst Certification
2-Day Program

Register Now

Combination Restoration and Certification
Full 5-Day Program

Register Now

Your source for ADR information and expertise.
Alberta's association of mediators and arbitrators. 

Our main office is located in Edmonton: 

#225, Tower 1
3697 Mill Woods Road NW 
Edmonton, AB T6K 3L6

Contact Us:

Toll Free: 1-800-232-7214
Edmonton area: (780) 433-4881
Fax: (780) 433-9024

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