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Customized Corporate Training Options

From short presentations to full-day workshops or multi-day sessions, our Corporate training can be customized to fit your schedule. 

Examples of what can be included:


  • What is Conflict?
  • Understanding Conflict Styles
  • Reflective Listening
  • Self-Disclosure
  • Giving & Receiving Feedback
  • Having Difficult Conversations
  • Dealing with Anger and Emotional Triggers


Half-Day training topics
+ Conflict Style Inventory
+ Assumptions & Perceptions
+ Small group coaching to integrate Reflective Listening Skills
+ Difficult Conversations Role Plays
+ Negotiations including Role Plays


Full-Day Training topics
+ Greater explanation of the Cognitive Behaviour Model
+ Advanced Active Listening Skills
+ More about Defusing Strategies
+ Deeper exploration of Negotiations and Uncovering Interests

Please contact the Director of Professional Development, Tammy Borowiecki, by email or toll-free at 1-800-232-7214 ext.115 for further information.

Your source for ADR information and expertise.
Alberta's association of mediators and arbitrators. 

Our main office is located in Edmonton:

#225, Tower 1
3697 Mill Woods Road NW 
Edmonton, AB T6K 3L6

Contact Us:

Toll Free: 1-800-232-7214
Edmonton area: (780) 433-4881
Fax: (780) 433-9024

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