In the mid-1980’s and the 1990’s when ADR was first getting off the ground in Alberta, the lawyer Joanne Goss was a board member of both the Alberta Family Mediation Society AFMS, the Alberta Arbitration and Mediation Society AAMS (now ADRIA), and Family Mediation Canada FMC. She was the President of the Alberta Arbitration and Mediation Society in the early 1990s, and subsequently President of the Arbitration and Mediation Institute of Canada in the mid-1990s, where her leadership led to the establishment of the Chartered Mediator and Charter Arbitrator credentials, among other ADR initiatives at a national level.
At the time of her Presidency of AAMS, Alberta was the strongest provincial affiliate of AMIC and, working with the Justice Institute in BC, Alberta became the first affiliate of AMIC in Canada to develop a Certificate Program in Conflict Management. This program was initially offered through Grant McEwan Community College, as it was then known, and the University Of Calgary Faculty Of Extension. Under her continuing leadership, the AAMS Certificate Program was expanded to be available at several other community colleges across the Province.
Justice Goss was appointed a Judge of the Provincial Court of Alberta, Family and Youth Division, in September 1999, where she was chair of the Edmonton Provincial Court Judicial Dispute Resolution program, Family and Youth Division, and subsequently published an article in the AFCC Family Court Review titled Judicial Dispute Resolution, Program Setup and Evaluation in Edmonton in 2004. She moved from Provincial Court to the Alberta Court of Queen’s Bench in February 2010 to become a Queen’s Bench Justice. Justice Goss co-chaired the Court of Queen’s Bench Access to Justice Steering Committee from 2011 to 2018.
Nancy Mannix is the Chair and Patron of the Palix Foundation, a private foundation whose philanthropy aims to ultimately support improved health and wellness outcomes for all children and families.
The Foundation, through the Alberta Family Wellness Initiative focuses on creating alignments between science, policy and practice in the areas of brain development and its implications on mental health and addictions ultimately generating changes at an individual, organizational and systems level.
The work Nancy has done with the Palix Foundation has garnered some prestigious awards such as the 2015 Canadian Medical Association Award for Excellence in Health Promotion; the 2014 Lieutenant Governor of Alberta’s Circle on Mental Health and Addiction True Leadership Award; the 2013 Certificate of Recognition by the Canadian Academy of Child and Adolescent Psychiatry; 2010-2011 President’s Award, Canadian Mental Health Association and the 2006 Medal for Exceptional Contribution for Early Childhood Development by the Centre of Excellence for Early Childhood Development.
Nancy has served as a member of the Alberta Innovates-Health Solutions board and her long career and highly regarded work in the charitable sector has included a number of organizations, such as the Calgary Health Trust and the Canada West Foundation. She has also served on numerous boards including the Alberta Heritage Foundation for Medical Research and the Alberta Bone and Joint Health Institute. Nancy has a Bachelor of Arts Degree from the University of San Diego and a Juris Doctor Degree from Seattle University.
Session Speakers & Pre/Post-Symposium Trainers
Mr. Adrian Wright resides in Salt Spring Island British Columbia. He practiced as a lawyer in Yellowknife NWT for almost thirty years. Mr. Wright’s sole practice concentrates mainly on the areas of civil litigation and administrative law. He has acted as counsel in matters under the Fair Practices Act and the Human Rights Act, as well as the Canadian Charter of Rights and Freedoms. Mr. Wright has specific arbitration training, has acted as counsel before many administrative tribunals, and has been involved in a variety of committees with the NWT Law Society and the Canadian Bar Association. In 2008 Adrian was appointed as Chair and Adjudicator for the NWT Human Rights Commission Adjudication Panel and an adjudicator in the Indian residential schools adjudication process. He has acted for administrative tribunals in a variety of areas including those regulating workers’ compensation, occupational health and safety, professional licensing and conduct. He has been an instructor with the Foundation since 2008.
ADR & Tribunals (panel)
Alex MacWilliam is the Chair of the Environmental Appeals Board. He is also responsible to the Minister of Environment and Parks for the delivery of the Public Lands Appeal Board program. Mr. MacWilliam is a lawyer and partner with the law firm of Dentons Canada LLP and has practiced environmental law for the past 25 years. He leads the firm's Canadian Environment and Climate Change Practice Groups. He has extensive experience in dealing with environmental approvals, enforcement matters, climate change issues, resolution of contaminated land disputes, water issues, Brownfield developments and intensive livestock operations. He has appeared before a wide variety of administrative tribunals, including the Alberta Energy Regulator and the Natural Resources Conservation Board. Mr. MacWilliam has appeared before all levels of court in Alberta and the Federal Court of Canada. He is a member of the Canadian Centre for Environmental Arbitration and Mediation. He is a frequent presenter on environmental and administrative law issues at seminars and conferences in Canada and the United States. He holds a B.A. in Economics from the University of Calgary and an LL.B. from the University of British Columbia and was called to the Alberta Bar in 1986.
The Ethical Issues concerning Med-Arb: “Get what you want, Get what you need”
Carol obtained her law degree from the University of Saskatchewan in 1987 and has practiced family law in the Greater Vancouver area for over 25 years. Carol has experience at all levels of court, including the British Columbia Court of Appeal and the Supreme Court of Canada. She has extensive experience in complex family law matters, including property division, maintenance, and custody and access disputes.
For over 15 years, Carol has been helping couples resolve their disputes outside of the courtroom, as a family law Mediator and a Collaborative family lawyer. Carol is also an accredited family law Arbitrator. She is one of the pioneering members of the Collaborative Family Law Group serving the Lower Mainland and became a member of the Vancouver Collaborative Divorce Group in 2001. Carol has been an instructor and coach for Continuing Legal Education (CLE) on several occasions, including the Family Law Conference in 2001, 2005, 2007, 2009 and 2011. In addition, Carol has assisted CLE develop the Family Law Arbitration course in BC and is an Instructor of the Family Violence Screening course. Carol also recently assisted in updating the Family Mediation Training course for CLE.
Carol completed her Masters of Law in Alternate Dispute Resolution at Osgoode Hall Law School in 2014. Carol’s thesis for her LLM program included a training manual in the area of Med-Arb, which is one of the first of its kind in North America. Carol has taught this course in BC on several occasions and also in Ontario. Carol was instrumental in encouraging Mediate BC and BCAMI to develop Standards of Conduct for Med-Arbitrators, which were approved in February 2017. Carol was the original member of the Mediate BC Med-Arb Roster.
Pre-Symposium & Session 4
Collaborative Divorce - Insight approach to conflict and conflict intervention
May 14 & 16
Dr. Cheryl Picard, professor emeritus Carleton University, is an educator, author, mediator, conflict specialist and coach. After retiring from Carleton in 2013, she returned to Prince Edward Island and now offers services through, Cheryl Picard & Associates. In addition to being a faculty member at Carleton, Dr. Picard taught courses at Teachers College Columbia University; the School for Conflict Analysis and Resolution at George Mason University; the Law University of Lithuania in Vilnius; Royal Roads University, and the University of Winnipeg. Over her almost 40 year career, she helped to establish university, community, school, restorative justice, church, and workplace conflict resolution and mediation programs in Canada, Cuba, Bermuda, and Trinidad and Tobago. Cheryl is the author of four books, the most recent “Practicing Insight Mediation”, focuses on the skills of mediation and conflict resolution using the insight approach to conflict, which she co-founded in 2001. Dr. Picard was recognized by Family Mediation Canada with the FAMMA Award for exceptional contributions to the field, and the by Canadian Department of Peace Initiative for long-standing peace work.
ADR & Tribunals (panel)
Christine Macken is a hearing commissioner with the Alberta Energy Regulator (AER). Along with conducting hearings on regulatory applications for energy facilities, Christine has considerable experience designing and leading ADR processes. Over the past 25 years, she has worked with landowners, energy developers, NGOs and government departments to help parties resolve disputes and build better environmental management tools. Christine’s role in the conflict resolution process is one of guidance. Her focus is helping parties to discover the roots of their conflict and the common ground that encourages them to work together to reach mutually acceptable solutions.
Since joining the AER, Christine has helped the hearing commissioners develop a credible and robust ADR program that complements the hearing process. She is always on the lookout for new and creative ways to do her work in the service of those who are in conflict.
Before joining the AER, Christine served as a board member of the Alberta Environmental Appeals Board, where board members hear appeals of permits & licences issued by Alberta Environment, and act as mediators to help parties resolve their appeals.
Opportunities for Practitioners (panel)
Deborah M. Howes is a Chartered Arbitrator and Chartered Mediator and an applicant for IMI Certified Mediator status. She is the President of High Clouds Incorporated, a Canadian company providing seminars and dispute resolution services. In addition to her Bachelor of Laws and Bachelor of Arts degrees, Ms. Howes holds Certificates in Arbitration and Conflict Management from the ADR Institute of Alberta and a Certificate in Tribunal Administrative Justice™ from the Foundation of Administrative Justice.
Ms. Howes is an active facilitator, arbitrator, mediator, investigator and trainer, with over 30 years’ experience in all aspects of dispute resolution, labour relations, condominium and administrative law. She practices in the areas of condominium, commercial, construction, consumer, municipal, workplace and labour relations. In addition, she consults with and trains administrative tribunals on best practices and governance. She speaks on a variety of topics at local, provincial, national and international events.
Session 4 & 5
It’s not over when it’s done: Bringing People Together after an ADR Process
Framing an ADR Mandate: distinguishing between expectations & outcomes
Eva is a conflict engagement specialist with an MA and PhD in International Relations along with a range of mediation, organizational, and intercultural trainings. As a mediator Eva has worked in divided communities in post-conflict areas, focusing on the Western Balkan region / Europe, as well as training peace professionals in using mediation as a tool for dialogue. She also worked with a range of start-up businesses to support the development of teams and sustainable decision-making processes. Since coming to Canada in 2012, Eva has been a core faculty member at Royal Roads University and redesigned the graduate programs in Conflict Analysis and Management. Eva continues to teach conflict related courses at RRU and other academic institutions, speaks at national and international conferences and events, trains mediation often with a focus on intercultural and community dialogue, coaches individuals and teams to empower sustainable solutions, and researches and develops innovative approaches to constructive conflict engagement. Eva joined the ADRBC board in 2017.
Opening Plenary & Session 2
ADR Environmental Scan
Many of the cases Gordon mediates and facilitates are large, complex and multiparty in nature. Gordon’s interests in dispute resolution are panoramic, ranging from work with individuals to large corporations, governments and First Nations. He is fascinated by the role intense values and group identity play in conflict resolution. Gordon’s intervention practice includes workplace advice and assessment, multi-party cases in the public policy arena, facilitation of value-charged conflicts and a full array of litigation mediation.
One of Canada’s best known trainers and teachers of dispute resolution, Gord delivers negotiation and mediation courses to a wide array of audiences in every part of the country. He teaches in academic settings as well as the private sector and government at all levels. He provides training programs and seminars in dispute resolution to professional bodies, First Nations, government departments and agencies and NGOs. Gordon is passionate about his own adult learning and shares that interest with others in his course delivery. His degrees are in Religion and Law.
Opportunities for Practitioners (panel)
Grace is going into her 18th year of being self employed as a mediator. She is a Chartered Mediator who has both a private practice and multiple government contracts in the areas of family, divorce, child protection, small claims, neighborhood, farm debt and workplace. She coached, instructed and was on the assessment team for the ADR Institute of Alberta for many years. Additionally she is the creator and instructor of “Getting to Work” a course on how to establish an ADR business. This course has previously been an in-person offering through ADRIA and will soon be launching online.
Deescalation and Crisis Response in Community Settings
Ian Mathieson has spent the last decade working as a community facilitator of equity programming, intercultural competency, conflict transformation, leadership development, human resources, and organizational change. He is well-versed in techniques that use intercultural communication, intercultural conflict transformation, adult education, popular education and community dialogue. His academic background includes studies in anthropology, politics international peace and conflict studies. Ian currently works as the Director of Operations for Boyle Street Community Services, a large inner- city agency in Edmonton, Canada that assists people challenged by homelessness and poverty using harm reduction and community based programming.
Pre-Symposium & Session 1
Collaborative Divorce - Insight approach to conflict and conflict intervention
The Art of Asking Curious Questions in Collaborative Practice
May 14 & 15
Jacinta is a collaborative lawyer, mediator and trainer living in Prince Edward island, Canada. “Never cut what can be untied” is the inspiration for Jacinta’s work, and “untangling knots” has been the focus of Jacinta’s highly successful collaborative and mediation practice. Jacinta is an engaging and energetic trainer in the national and international Collaborative Practice community. She loves the challenge of working with experienced professionals who want to deepen their skills to be more natural and authentic in practice. With a great sense of humour and a highly interactive presentation, Jacinta offers collaborative training that will help you transform your practice. www.jacintagallant.ca
Opportunities for Practitioners (panel)
Jeannine was raised in rural Saskatchewan where the value of relationship-building, collaboration and hard work was instilled and remains with her today. She is the happy wife of Darcy and the hilarious step-mother of Aaron.
She currently Coordinates the Calgary Civil Mediation Program within the Department of Justice and Solicitor General. She supervises a roster of 76 brilliant, talented and dedicated mediators and has enjoyed learning from this diverse group of passionate individuals.
She graduated with a BA from the University of Saskatchewan and earned her MA in Conflict Analysis and Management from Royal Roads University. Her goal is to help others understand the benefits of engaging in conflict. Her passion is advocating for people with intellectual disabilities and believes that the promotion of an inclusive society begins by walking the walk using the Gentle Teaching philosophy. Most recently, Jeannine was energized by instructing the Leadership and Development course in the Criminal Justice Program at the Medicine Hat College.
ADR & Tribunals (panel)
Jill Mason has extensive experience in the leadership of administrative tribunals having worked in this area with both the City of Edmonton and the Province of Alberta for just short of 20 years. Over the past several years, Jill has played a key role in guiding the administrative amalgamation of the Surface Rights and Land Compensation Boards with the Municipal Government Board and the New Home Buyer Protection Board. In 2017, she was appointed as Director, Dispute Resolution with a mandate to promote alternate dispute resolution. In the capacity of settlement officer, Jill conducts both pre-hearing dispute resolution conferences and mediations. She is also an experienced adjudicator in her own right. Jill has served as a member of the Sturgeon County Assessment Review Board and Sub Division and Development Appeal Board. She is currently an adjudicative member of the Alberta Horse Racing Appeal Tribunal. Jill's accomplishments are built on a solid foundation of credentials. She is a member of the Law Society of Alberta and has a Master's degree in law. The year, Jill fulfilled the responsibilities of past Chair of the Canadian Bar Association Alternate Dispute Resolution Section for Northern Alberta. Prior to joining the legal profession, Jill enjoyed a career in nursing.
Session 1 & Session 3
Identity: Following the Inner Track to Resolving Conflict Impasse
Opportunities for Practitioners (panel)
For the past three decades John has been helping organizations and leaders across the globe to embrace diversity and uncertainty while leveraging conflict for business and community change.
A major focus of his work has been on setting up family business transitions and corporate mergers and acquisitions for success, by proactively building relational and conflict capacity.
John is a recognized expert in the area of conflict reconciliation and rebuilding trust. His conflict expertise has roots back to the final decade of the Apartheid era, when he worked in the South African violence-torn townships to build capacity for conflict as a foundation for the hoped for peaceful societal transition. His work ultimately helped lay the foundation for Land Reform and the South African Truth and Reconciliation Commission under Nelson Mandela’s leadership.
John has a Ph.D. in Psychology and is a member of Mediate BC. He has also received international education in deep-rooted conflict facilitation from The Institute for Conflict Analysis and Resolution: George Mason University and Johns Hopkins Institute for Peace: New York. He is a founding associate faculty member of the Royal Roads University Masters program in Conflict Analysis and Management, and past Chair (Full Professor) in the School of Management Studies at the University of Cape Town.
John’s loves are his wife, their daughter and messing about the West Coast in his classic cruising boat.
Developing A Collective Impact Strategy
Liz Weaver is the Co-CEO of Tamarack Institute where she is leading the Tamarack Learning Centre. The Tamarack Learning Centre has a focus on advancing community change efforts and does this by focusing on five strategic areas including collective impact, collaborative leadership, community engagement, community innovation and evaluating community impact. Liz is well-known for her thought leadership on collective impact and is the author of several popular and academic papers on the topic. She is a co-catalyst partner with the Collective Impact Forum and leads a collective impact capacity building strategy with the Ontario Trillium Foundation.
Journey to Empathy
Member of the British Columbia Mediator Roster Society (Civil) in Canada. Martin Golder is a retired architect living primarily in Victoria BC. In 1996 he started a practice of conflict management. In addition to his private practice, Martin has been a mentor to new mediators in the Provincial Court Mediation Program.
Martin has worked in the field of Social Justice and Environment for several large organizations and has been Chair of the Board for several. Martin has also worked with many First Nations across Canada including the Innu people in Davis Inlet, Labrador, the Inuit in Nunavut and the Cowichan Tribes on Vancouver Island.
As a conflict management specialist Martin has mediated both privately and in the Court system with a focus on commercial disputes. He has studied extensively and has developed a technique based on the ancient traditions of Metta (Loving Kindness) which he teaches under the name of ‘Journey to Empathy’. Most recently presented at the World Mediation Summit in Madrid in 2017.
Mediating in the Face of Major Upheavals
Mohamed M Keshavjee, lawyer author and international cross- cultural specialist on mediation is a graduate of Queens University Canada where he did his LLB and London University where he attained his LLM and PhD. He was called to the Bar at Gray’s Inn London and Osgoode Hall Canada. He has practised law in Kenya, Britain and Ontario Canada.
Keshavjee is a former member of the Steering Committee of the World Mediation Forum, a member of the Advisory panel to the Secretary General of the International Social Service of Switzerland and a consultant to The Hague Conference on Private International Law on the role of Mediation in addressing those cases of cross border child abduction where The Hague Convention of 1980 is inapplicable. He was the first Canadian to receive the Gandhi King Ikeda Peace award conferred on for his work in peace and human rights education.
From 2000 to 2010 he was Director of International Training Programs at the Secretariat of HH the Aga Khanin France where he was responsible for training mediators in the CAB system having conducted programmes in some 25 countries of Asia Africa Europe and North America.
He is a member of the Board of Trustees of the Darwin International Institute for the Study of Compassion in the UK and presently lectures on ADR at universities in London and countries of the Commonwealth.
Session 3 &
May 15 & 17
Narmin is a Director with Western Management Consultants, and principal in impact@work inc. Consulting, training and facilitating since 1992, she brings a solid package of commitment, motivation and skills in creating highly effective training and consulting with a depth of experience working across the three sectors. Her creative style and commitment to working in learner-centered facilitation creates an inclusive, challenging learning environment where participants engage in discussions that utilize the whole brain and lead to transformative learning.
Narmin’s work is shaped by her own personal experience, her extensive experience working with clients across sectors and by ongoing research. She brings a “head, heart, hands” approach to learning environments, whether the topic is unconscious bias, strategy, valuing difference, creating efficiency or building trust in work groups and in mentoring relationships. This approach ensures participants take their knowledge and commitment to transform their work practice with practical strategies.
Trauma Informed Practice for ADR
Dr. Ncole Sherren is the Scientific Director and Senior Program Officer with the Palix Foundation. She has a PhD in Neuroscience from Carleton University and moved to Alberta in 2003 to hold an Alberta Heritage Foundation for Medical Research/Neuroscience Canada research fellowship at the University of Lethbridge. Her research focus includes experience-based brain development, neuro-developmental disorders, and brain plasticity. Nicole joined the Palix Foundation in 2007 to focus on mobilizing scientific knowledge into policy and professional practice. She both designs and delivers professional development opportunities across the health, education, human services and justice sectors, providing numerous in-person workshops and presentations each year, and lends her expertise to a number of committees, community-based projects, research studies, and non-profits across Alberta. She is also a member of the Board of Directors for Calgary Alpha House Society.
Identifying Parallels in Decision‐Making
Processes between Indigenous and Western Systems
Dr. Reg Crowshoe is a Blackfoot Cultural and Spiritual Advisor, and is the former Chief of the Piikani Nation. Reg and his late father, Joe Crowshoe, travelled extensively around the world bringing awareness and education about Blackfoot history, traditions and spirituality. In 1997, Reg developed the Blackfoot Framework for Decision-Making and Mediation Process called Akak'stiman, and presents it widely to Corporations, Government, Aboriginal organizations and the Non-Profit sector. Akak'stiman is a Blackfoot World View on dual paradigms; Western Thinking and Blackfoot Thinking, and how these paradigms can be integrated to best serve Aboriginal people. Reg sits on many Committees and Boards in Calgary, and commits his time to other provincial and national organizations. As the Board for Calgary 2012 concluded in March 2013, he ensured the Legacy Project for Calgary 2012 was the Making of Treaty 7 Project; a project that tells the important local history of Treaty 7. Beginning in 2011, he played an instrumental role as the Cultural and Spiritual Advisory for the University of Calgary's (UofC) 2011 Solar House Decathlon project which was designed to respond to First Nations housing issues, and named the solar house Spo'pi. Spo'pi is now a permanent fixture on the UofC Campus for use in research and education. Reg provides advice to Treaty 7 Management Corporation, and leads a group of Treaty 7 Elders so that they can better be a support system to members in Treaty 7.
Pre-Symposium & Session 3
The Fundamentals of Boss Whispering
Working with the Perpetrators of Workplace Harassment and Bullying: Criminal, Crazy, Contentious, or Clueless?
May 14 & 15
For over 24 years Sylvie has been working with individuals and groups in addressing conflict constructively. An attorney with a Masters degree in international Law (McGill University), her work has taken her to international destinations over the years.
Sylvie’s interest in the field of conflict resolution ignited when she was invited to join the Canadian Institute for International Peace and Security in 1984. A few years later, she established one of the first professional mediation services in Montreal where she mediated and facilitated a variety of disputes; civil, family, workplace, business and public related.
Sylvie enjoys observing the enthusiasm of clients and workshop participants when experimenting with new tools and acquiring skills that will enhance their abilities and empower them to productively manage conflict in their environment and workplace. She lectured at a business post-graduate program at the University of Sherbrooke and presented at numerous conferences and venues including McGill University, Interaction conferences, the Pontificia Universidad Catolica de Chile, the Cambodia Labour Council and recently the International Ombudsman Association.
In 2003 Sylvie was appointed Vice-Chairperson of the Public Service Labour Relations Board where she also acted as adjudicator and mediator. Since 2006, she has been assisting organizations at the federal level with the review of the policy on the prevention harassment in the workplace and the development of Standards of Practice for federal conflict management systems. She also assisted the Royal Canadian Mounted Police and Health Canada in enhancing their Informal Conflict Management program.
Sylvie has now transferred this experience to her renewed coaching, consulting, arbitration, investigation, facilitation and mediation practice, continuing her long-standing partnership with ADR Education.
Working with Youth
He holds an Advanced Bachelor of Arts Degree from the University of Saskatchewan (1995) and a Masters in Conflict Analysis and Management from Royal Roads University (2015). Winston also has a certificate in Conflict Management from the Alberta Arbitration and Mediation Society (1998) and is a Chartered Mediator with the Alternative Dispute Resolution Institute of Canada (1999).
Meeting the needs of youth, families, and the community, is a lifelong commitment and passion for Winston. He is the founder and Managing Director of the not for profit organization, Peer Mediation And Skills Training (PMAST) and the Executive Director of the Restorative Action Program (RAP).