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National Introductory Mediation Course

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If you're considering a career as a mediator or manage conflict in the workplace and wish to build conflict management and leadership skills, this course provides the foundation for good practice.

Human resources professionals, managers and leaders who want to implement conflict resolution processes into their organization will benefit from this training.

Just starting out? Completion of Communications in ADR  is the prerequisite for the National Introductory Mediation training. 

Completion of Communications in ADR and the National Introductory Mediation training fulfill the educational requirements for the Q.Med designation 

ADRIA's mediation training prepares learners to effectively facilitate the understanding-based approach to resolving disputes. This approach is also referred to as facilitative, win-win, or interest-based mediation.

This course is six days (40 Credit Hours). It can be used toward ADRIA's Program Certificate in Conflict Leadership.

This course qualifies as 40 hours of mediation training towards a Qualified Mediator (Q.Med) or Chartered Mediator (C.Med) designation. 

(additional practical requirements must still be met). 

"My experience throughout the six days did not fall short of my expectations. I expected to become more comfortable with role plays and I got it; I expected to improve on my listening skills and I got more than I had hoped for; I expected to meet knowledgeable facilitators and I couldn't ask for more. Great!"
   - Samuel N.

Who Should Take This Course?

  • Those planning to work as mediators
  • Those who wish to build their conflict management and leadership skills
  • Human resources professionals wanting to improve employee relations and promote healthy workplace communication practices
  • Managers and leaders who want to implement conflict resolution processes into their department or organization
Ask us about how this course could meet CPD requirements for CPHR Alberta.

For Alberta lawyers, consider including this course as a CPD learning activity in your mandatory annual Continuing Professional Development Plan as required by the Law Society of Alberta.

What Will I Learn?

  • Identify the value of the mediation process and its impact on individuals in dispute
  • Understand the importance of ethical and safe practices in mediation
  • Develop a clear understanding of the importance of managing your own perceptions, biases and attitudes
  • Manage power imbalances and heightened emotion in individuals in conflict
  • Apply the understanding-based mediation model in a way that enables all parties to move forward, and encourages creative and mutually satisfactory resolution

What Can I Expect in Class?

Course materials are included and provided on the first day of class. 

This course includes lecture, personal reflection, and group discussion.

Emphasis is placed on practicing skills and role-playing in small groups, each provided with a coach to guide the exercises and give feedback. 

Some homework is required. 

Students do an evaluated role-play to demonstrate their skills on the final day of the course. 

What Are the Details?

The fee for this course is $3000 plus GST.

ADRIA membership is required to take this course.

Learners must successfully complete Communications in ADR prior to taking this course. 

Full attendance each day, and successful completion of an evaluated role-play mediation on the final day of the course are required to receive a certificate of course completion.

Alberta's association of mediators and arbitrators. 
Your source for ADR information and expertise.

Our main office is located in Edmonton:
#225, Tower 1
3697 Millwoods Road NW 
Edmonton, AB T6K 3L6

Contact Us:

Toll Free: 1-800-232-7214
Edmonton area: (780) 433-4881
Fax: (780) 433-9024

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