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The source of Alternative Dispute Resolution information, resources and expertise in Alberta › Forums › Communications in ADR March 2022 › Feedback for Marj and Michael- From Danielle
Marj: You have excellent listening skills; you made me feel important and heard as the unskilled participant. The conversation felt natural throughout.
Michael: You are great at showing empathy, and sprinkled in tidbits from early on to share about yourself. You also clearly identified common interests between yourself and Marj (unskilled participant).