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• Conflict Management for HR Professionals

  • Start
    Monday, March 25, 2019
  •  
  • End
    Tuesday, April 09, 2019
  •  
  • Schedule
    2 sessions
  • Location
    Grande Prairie
  • Spaces left
    16

  Register

  This program will introduce HR professionals to the field of informal conflict management, and reveal the broad spectrum of conflict management approaches available to HR, managers, and organizations. Participants will learn about workplace interpersonal conflict, as well as how to deal with conflict situations and high emotions from an HR perspective.  Communication skills for effective conflict resolution are an integral part of this program, which is taught through both theory and practical hands-on exercises. 

  March 25-27, 2019 - Part 1  (Mon-Wed)
  April 8-9, 2019 - Part 2  (Mon-Tues)
  Attendance for all 5 days is mandatory
  

  Registration Closes March 4, 2019

  Total Credit Hours: 40

  Location
  Coca Cola Centre
  Norbord Room
  #6 Knowledge Way,
  Grande Prairie, AB

  Instructor: 
  Judith Lake

  Class Times: 8:30am - 4:30pm daily
  

  Prerequisites: none

  Ask us about how this course could meet  CPD requirements for CPHR Alberta.  
  

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  Full payment is due 30 days  before class starts. 

  You may register without paying up front by choosing the invoice option, up to 30 days before the start of the course .

  30 days before the start of the course or less, payment is due upon registration.

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• Advanced Workplace Restoration and Workplace Fairness Analyst Certification

  • Start
    Thursday, May 02, 2019
  •  
  • End
    Tuesday, May 07, 2019
  •  
  • Schedule
    2 sessions
  • Location
    Calgary
  • Spaces left
    19

  Register

  This program combines a three day workplace restoration offering with a two day Workplace Fairness Analyst Certification process.

  Enroll and better equip yourself to practice workplace conflict management in all its varieties.

  May 2-4 - Part 1 (Advanced Workplace Restoration)  (Thurs-Sat)
  May 6-7 - Part 2 (Workplace Fairness Analyst Certification) (Mon Tues)
  
  Credit Hours: 7 hours/day

  Location
  Alberta Security College
  1107-53 Avenue NE,
  Calgary, Alberta, 
  T2E 6X9

  Instructors: 
  Blaine Donais & Michelle Phaneuf

  Blaine Donais is a lawyer, mediator, arbitrator, investigator and leading expert in workplace conflict management. He is author of Workplaces That Work (2006); Engaging Unionized Employees (2010); and The Art and Science of Workplace Mediation (2014) all published by Carswell. He is president and founder of the Workplace Fairness Institute. He is an instructor of workplace conflict management at York University and University of Toronto (Centre for Industrial Relations and Human Resources) and acts as Visiting Lecturer at universities around the world. He is also Academic Coordinator for the York University SCS Advanced Mediation Certificate Program. He is co- chair of the ADR Institute of Ontario Chartered Mediators Regional Assessment Committee.
  

  Michelle Phaneuf is a Chartered Mediator, a trained Ombudsman and a certified Workplace Fairness Analyst.  She is a partner with Workplace Fairness West and has extensive experience delivering change management, conflict management and conflict resolution services. She provides workplace assessments to shift cultures, facilitates teams to reach innovative solutions, and coaches individuals to gain insight and awareness when in conflict.  Recent training and implementation of restorative practices in workplaces has enabled her to experience success with restoring harmony to complex conflict situations.

  Michelle has developed and presented workshops with the CPHR (Chartered Professionals in Human Resources), CCDI (Canadian Center for Diversity and Inclusion), the CMHA (Canadian Mental Health Association), APEGA (Association of Professional Engineers, and Geoscientists of Alberta) and many other organizations.

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  Class Times: 9:00am - 5:00pm daily
  

  Prerequisites: Mediation training is beneficial but not required

  Note: a catered lunch is provided. 

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