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Conflict management coaching workshop


Course Dates


Conflict management coaching, also known as conflict coaching, is a specialized niche in the field of coaching and conflict management. It is a one-on-one technique, in which a trained coach assists people to effectively manage specific disputes or prevent unnecessary ones. Conflict management coaching also helps clients to strengthen their competence to more effectively engage in conflict.

This specialized coaching process has wide application in organizational, family and other contexts - for coaching people to independently manage their disputes, to more effectively engage in challenging communications, and to participate with more confidence in mediation or other ADR processes.

There are two options for this course:

In-person:  29 credit hours. Four full days in-classroom.

Online:  33 credit hours. Six classes (17 hours total); intersessions scheduled outside class time (5 hours total); skills practice sessions (8 hours total).

Instructor

This workshop was designed by Cinnie Noble, LL.B., LL.M. (ADR) who is a certified coach (PCC) and mediator (C.Med). Cinnie is a pioneer in the field of conflict management coaching and the founder of the CINERGY® model, which is taught worldwide. She is author of Conflict Management Coaching: The CINERGY™ Model (https://www.cinergycoaching.com/conflict-management-coaching-cinergy-model/) and Conflict Mastery: Questions to Guide You (https://www.cinergycoaching.com/conflict-mastery-questions-guide/). For further information on CINERGY® and Cinnie, feel free to visit www.cinergycoaching.com.

Learning Objectives

Through skills practices, simulations, demonstrations, self-reflection and discussion, participants develop and practice conflict management coaching techniques and skills.
  • The theory, principles and methods specific to the CINERGY® model of conflict management coaching;
  • an introduction to and basic working knowledge of conflict management coaching using the CINERGY® model;
  • an understanding of the types of skills required to provide conflict management coaching; 

  • experience of the coaching model as a coach, ‘client’ and observer;

  • knowledge of the applications of this technique; and

  • suggested documents and information about the logistics of conflict management coaching.

Who Should Take This Course

The training will be of specific interest to coaches, workplace and other mediators, HR professionals, lawyers and others who work with people in conflict.

Course Requirements

Completion of Communications in ADR is recommended but NOT required. 

Full attendance and completion of all assignments are required to receive a certificate of course completion.

Course Materials

Participants are asked to purchase Conflict Management Coaching: The CINERGY Model and read chapters 2 and 4 prior to the first day of the class. Options to purchase the book can be found at: https://www.cinergycoaching.com/conflict-management-coaching-cinergy-model/

Course manual and materials will be provided in class (in-person) or mailed ahead of time (online).

Program Certificate Credits

Mediator graduates of this workshop from Canada may apply the hours towards the educational component of the QMed and CMed designations (in accordance with the ADR Institute of Canada).

This program has been approved by the Law Society of Upper Canada for 2 hours & 45 min of Professionalism Content and up to 25 hours & 45 min of Substantive Content.

In-Person

The in-person workshop qualifies for 29 hours of Continuing Coaching Education Units (CCEUs) from the International Coach Federation (26 Core Competencies and 3 Resource Development).If you complete the brief questionnaire based on reading two chapters of Conflict Management Coaching: The CINERGY Model, you will receive 2 extra Resource Development Units.

This course qualifies as 29 hours of specialized training toward your Qualified Mediator (Q.Med) or Chartered Mediator (C.Med) professional designation.

Online

The online workshop qualifies for 33 hours of Continuing Coaching Education Units (CCEUs) from the International Coach Federation (pending ICF approval). If you complete the brief questionnaire based on reading two chapters of Conflict Management Coaching: The CINERGY Model, you will receive 2 extra Resource Development Units.

This course qualifies as 33 hours of specialized training toward your Qualified Mediator (Q.Med) or Chartered Mediator (C.Med) professional designation.


WHAT CAN I EXPECT IN CLASS?

In-Person

This program consists of four full in-classroom days (8:30 am - 4:30 pm) and one pre-reading (with optional questionnaire for extra credits).

This program includes lecture, case studies, class discussion, small-group work and role-playing.

Course manual and materials will be provided on the first day of class.

Pre-course Reading: Participants are asked to purchase Conflict Management Coaching: The CINERGY Model and read chapters 2 and 4 prior to the first day of the class. Options to purchase the book can be found at: https://www.cinergycoaching.com/conflict-management-coaching-cinergy-model/ Successful completion of an optional questionnaire on these two chapters provides two extra credits.


Online

  • This program consists of six classes, four intersession for-credit assignments, four practice sessions and one pre-reading (with optional questionnaire for extra credits).
  • 6 Classes: all classes held over Zoom (5 classes x 3-hours and 1 class x 2 hours, 17 hours total)
  • Intersessions: scheduled outside class time in pairs/solo to read or complete an activity (3 intersessions x 1 hour and 1 intersession x 2 hours, 5 hours total)
  • Skills Practice sessions: You will be paired with a classmate and will be the coach in two skills practice sessions and the client in two skills practice sessions (4 practice sessions x 2 hours, 8 hours total). A CINERGY coach-mentor will oversee the practices and together you will co-ordinate practices times as per the dates in the following schedule.

Course manual and materials will be mailed to students.

Pre-course Reading: Participants are asked to purchase Conflict Management Coaching: The CINERGY Model and read chapters 2 and 4 prior to the first day of the class. Options to purchase the book can be found at:https://www.cinergycoaching.com/conflict-management-coaching-cinergy-model/Successful completion of an optional questionnaire on these two chapters provides two extra credits.

Schedule:

Pre-class: two reading assignments due before Class 1 – (3 hours in total) - and *completion of brief questionnaire - optional

Class 1: 3 hours

Intersession 1: in pairs, due before Class 2 (1 hour)

Class 2: 3 hours

Skills Practices 1 & 2: to be scheduled with your assigned partner and CINERGY coach-mentor (2 hours each – total of 4 hours)

Class 3: 3 hours

Intersession 2: solo reading due before Skills Practices 3 & 4 (1 hour)

Skills Practices 3 & 4: To be scheduled with your assigned partner and a CINERGY coach-mentor (2 hours each- total of 4 hours)

Class 4: 3 hours   

Intersession 3: in pairs, due before Class 5 (2 hours)

Class 5: 3 hours

Intersession 4:  solo assignment, due before Class 6 (1 hour)

Class 6: 2 hours


WHAT ARE THE DETAILS?

In-Person

Course Fee:

ADRIA Members: $2600 + GST

Non-Members: $2750 + GST

Full attendance and completion of all assignments are required to receive a certificate of course completion.

Your organization may be eligible for the Canada Alberta Job Grant

Online

Course Fee:

ADRIA Members:  $2600 + GST

Non-Members:  $2750 + GST

Full attendance and completion of all assignments are required to receive a certificate of course completion.

Your organization may be eligible for the Canada Alberta Job Grant


Becoming a CINERGY® Certified Conflict Management Coach

Workshop participants have the option of being assessed to become a CINERGY® Certified Conflict Management Coach. This assessment usually takes place up to 3 months after the workshop, once participants have practiced the model. The evaluation is 2 hours long and involves coaching one of CINERGY®’s Competency Assessors. Participants are assessed according to core competencies provided at the training. The cost of $350 plus tax is paid directly to CINERGY® when candidates are ready to proceed.

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