Conflict management coaching, also known as conflict coaching, is a specialized niche in the field of coaching and conflict management. It is a one-on-one technique, in which a trained coach assists people to effectively manage specific disputes or prevent unnecessary ones. Conflict management coaching also helps clients to strengthen their competence to more effectively engage in conflict.
This specialized coaching process has wide application in organizational, family and other contexts - for coaching people to independently manage their disputes, to more effectively engage in challenging communications, and to participate with more confidence in mediation or other ADR processes.
There are two options for this course:
In-person: 29 credit hours. Four full days in-classroom.
Online: 33 credit hours. Six classes (17 hours total); intersessions scheduled outside class time (5 hours total); skills practice sessions (8 hours total).
This workshop was designed by Cinnie Noble, LL.B., LL.M. (ADR) who is a certified coach (PCC) and mediator (C.Med). Cinnie is a pioneer in the field of conflict management coaching and the founder of the CINERGY® model, which is taught worldwide. She is author of Conflict Management Coaching: The CINERGY™ Model (https://www.cinergycoaching.com/conflict-management-coaching-cinergy-model/) and Conflict Mastery: Questions to Guide You (https://www.cinergycoaching.com/conflict-mastery-questions-guide/). For further information on CINERGY® and Cinnie, feel free to visit www.cinergycoaching.com.
Through skills practices, simulations, demonstrations, self-reflection and discussion, participants develop and practice conflict management coaching techniques and skills.
Who Should Take This Course
The training will be of specific interest to coaches, workplace and other mediators, HR professionals, lawyers and others who work with people in conflict.
Completion of Communications in ADR is recommended but NOT required.
Full attendance and completion of all assignments are required to receive a certificate of course completion.
Participants are asked to purchase Conflict Management Coaching: The CINERGY Model and read chapters 2 and 4 prior to the first day of the class. Options to purchase the book can be found at: https://www.cinergycoaching.com/conflict-management-coaching-cinergy-model/
Course manual and materials will be provided in class (in-person) or mailed ahead of time (online).
Program Certificate Credits
Mediator graduates of this workshop from Canada may apply the hours towards the educational component of the QMed and CMed designations (in accordance with the ADR Institute of Canada).
This program has been approved by the Law Society of Upper Canada for 2 hours & 45 min of Professionalism Content and up to 25 hours & 45 min of Substantive Content.
Becoming a CINERGY® Certified Conflict Management Coach
Alberta's association of mediators and arbitrators.
Our main office is located in Edmonton: