COMPLAINTS RESOLUTION POLICY
Learn the skills to understand and manage conflict so you can approach situations with confidence:
The ADR Institute of Alberta (ADRIA) Complaints Resolution policy is in place to address, in an open and transparent fashion, all concerns, disputes and complaints that may arise regarding ADRIA functions, its governance, or the professional conduct of its members.
Read the ADRIA Complaints Resolution Policy (PDF download)
Matters that cannot be resolved by the ADRIA complaint resolution process may be handled by the ADR Institute of Canada's Discipline procedure.
Your source for ADR information and expertise.
Alberta's association of mediators and arbitrators.