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There are three ways to look through all the exciting upcoming ADR events:

Upcoming events

    • Sunday, March 29, 2020
    • (MDT)
    • Monday, August 31, 2020
    • (MDT)
    • ADRIA

    An ADRIA Event

    This three-session role-play practice package is for those that wish to practice their mediation skills in role-play. Participants will be placed in groups of three and assigned role-plays in which they will be either the mediator, or one of the parties. The schedule for the three-sessions will be assigned in advance and emailed to the participants. For each group there will be two role-plays per session and over the course of the three sessions, each participant will have the opportunity to mediate twice.

    Each group will have a coach that will provide feedback on skill integration. These practice sessions are not intended to teach or give feedback on online mediation processes.

    Registration is open to ADRIA members that have completed mediation training. Participants are expected to attend all three sessions.  

    Letters of completion will be emailed upon request. Full attendance of all three sessions represents 7 credit hours. Letters of completion and credit hours will only be provided to those that attend all three sessions.

    *In order to participate in this format, students need to be available (without distractions) for the full 2.5 hour session. In addition, you would need a strong internet connection, computer with a webcam and microphone. Instructions and role-plays will be emailed 1 week in advance.

    3 weekly sessions of 2.5 hours:

    Week 1

    • (15 min) introductions, logistics, questions, set up for first role-play
    • Role play 1 (50 minutes)
    • Feedback (15 minutes), transition (5min)
    • Role play 2 (50 minutes)
    • Feedback (15 minutes)

    Week 2

    • Set-up (5 min)
    • Role play 3 (55 minutes)
    • Feedback (15 minutes) transition (5min)
    • Role play 4 (55 minutes)
    • Feedback (15 minutes)

    Week 3

    • Set-up (5 min)
    • Role play 5 (55 minutes)
    • Feedback (15 minutes) transition (5min)
    • Role play 6 (55 minutes)
    • Feedback (15 minutes)


    On the event registration page, you will be asked to select the time slots that you would be available. You will have the option to select mornings M-Sa (9:00-11:30), afternoons M-Sa (1:00-3:30), or evenings M-F (5:30-8:00). Once we have 3 students available for the same time slot, we will assign the groups and schedule the session. If you are available for more than one time slot, please select multiple options to increase your chance of getting into a group. Payment will be due when dates/times are confirmed.


    $295 per participant. Payment will be due upon confirmation of dates/times. No refunds will be given.

    • Friday, May 15, 2020
    • (PDT)
    • Friday, November 20, 2020
    • (PST)
    • 7 sessions
    • Online




    The must-attend ADR conference in BC was recently cancelled due to the health concerns related to the novel coronavirus and now we moved to the online format to offer you great opportunities on professional development

    Network, learn, and be on the cutting edge of ADR! The 2020 ADRBC Symposium Webinar Series will bring together a progressive, dynamic group of professionals including arbitrators, mediators, lawyers, in-house counsels, HR professionals, corporate and other users of ADR services. The eclectic line-up of speakers presenting at the 2020 ADRBC Symposium will explore a wide variety of topics related to the challenges, opportunities, new developments and the rapidly expanding role of ADR in 2020 pushed by the new circumstances imposed by Convid-19 pandemic.
    The 2020 ADRBC Symposium will provide a valuable opportunity for Alternative Dispute Resolution (ADR) professionals to interact with leading thinkers in the field, establish personal connections and discuss current issues and developments.

    Individual webinars will contribute 2 CPD credits to your portfolio, with the entire series contributing 14 credits.

    Webinars will be recorded and made available for those purchasing the package once they have commenced, or for those who want to view a past webinar.

    You can either register for one webinar (or as many as you like) or for the whole series and get a special discount!

    Click here to register

    • Tuesday, June 02, 2020
    • 8:00 AM - 5:00 PM (EDT)
    • Online


    June 2, 2020 | Online
    Virtual and Re-scheduled!!

    We’ve shifted again! The 2020 unConference will now take place on Tuesday, June 2nd, virtually! 

    It is not too late for YOU to make a pitch to speak at this innovative and fun event. Submit your presentation idea  through our website before end of day Friday, May 8th and if the participants vote for you, you are on! 

    The day is dynamic, fluid, energetic. With two great keynotes and many more fantastic presentations, the unConference showcases the diversity in our profession. 

    Morning Keynote:

    Privilege, Allies and Hope

    Sabreena Delhon, MA

    A leading public sector strategist, Sabreena is the Founder and Principal of Signal Strategies, a firm focused on social change, innovation and authentic engagement. She founded the first annual Access to Justice Week in 2016, has been featured on CBC Radio’s The Sunday Edition and is creator/host of the podcast Architects of Justice, accredited by the Law Society of Ontario.

    Afternoon Keynote:

    The Weaponization of Technology in Family Law

    Steven Bradley,


    Following extensive U.S. law enforcement and FBI experience investigating intimate partner violence, stalking/cyberstalking, and child abuse, Steven now speaks internationally on the topic of technology abuse in family law cases. 

    unConference Registration Information 


    Price: $75 + HST
    Students: $25 + HST 



    Price: $95 + HST
    Students: $30 + HST

    Current registrants will be automatically re-registered for June 2nd.
    Questions? Contact

    For more info click here


    • Wednesday, June 03, 2020
    • 6:00 PM - 7:00 PM (MDT)
    • ONLINE
    • 13
    Registration is closed

    An ADRIA Event

    Embracing Emotion in Mediation

    We will explore the value that emotions bring to the mediation table, and how to use empathy to validate the parities and keep them moving forward.

    This session will be facilitated by Jaemi Bertrand

    Time: 6:00 pm to 7:00 pm 

    This session will be ONLINE ONLY 

    Registration closes one day before session

    You will receive an email with login details prior to the session (contact to request details no later than 1 day before session if you do not receive this information).

    If you are no longer planning to attend the session, you are asked to cancel ahead of time (send email to

    Sessions may be cancelled if there are insufficient registrants.

    • Tuesday, June 09, 2020
    • (MDT)
    • Tuesday, June 16, 2020
    • (MDT)
    • 2 sessions
    • Online
    • 7
    Registration is closed

    An ADRIA Professional Development Event 

    Restoring the Workplace After an Inconclusive  Harassment Investigation

    Positive relationships with others at work are an essential part of one’s job and career.  When there is a rupture in work relationships – such as those caused by a harassment investigation – “Employee-Centered Resolution” processes can be used to supportively coach employees to regain their footing after conflict.

    Employee-Centered Resolution may help employees present their views, think about what they are saying, what is being said by the other, and to make their own decisions on how to understand the situation and their options.  Employee Centered Resolution processes can also become an integral step in reengaging and reintegrating employees after a harassment investigation.


    Through lecture, case study discussions, role-plays, and individual exercises, participants in this session will:

    • Be able to compare and contrast the problem-solving mediation approach to that of the “Employee-Centered Resolution” process
    • Practice interventions associated with the “Employee-Centered Resolution” process
    • Learn skills needed to follow the parties lead, amplify conversations, and allow the parties to decide
    • Learn about the link between workplace- strained relationships and psychological distress
    • Appreciate that bystanders and witnesses are vulnerable to negative responses and even illness when working in a context where there are abusive or perceived abusive interactions


    Employee-Centered Resolution processes are based in self-determination theory (SDT) – a framework that reasons how an individual’s psychological needs for autonomy, competence, and relatedness – correlates positively to job satisfaction, better health and increased productivity (Gomez-Baya & Lucia-Casademunt, 2018).  It also highlights the importance of work relations that are friendly and supportive.

    Strained relations are inconsistent with productive work, and they also impact employee feelings toward other co-workers and the organization as a whole. Extreme examples of strained workplace relationships  often include allegations of abusive interactions such as harassment, yelling and bullying, as well as physical and sexual advances (Trépanier, Fernet & Austin, 2013). Those who target other employees, employees on the receiving end, or who perceive they are being treated poorly experience poor workplace health. The repercussions for the employees involved, as well as the organization, are significant and include lost time, decreased productivity, and employee turnover (Leiter, Frizzell, Harvie, & Churchill, 2001).


    • Mediators
    • HR professionals, Managers, Directors
    • Organizational (OD) consultants
    • EAP Personnel
    • Trainers
    • Counsellors

    FACILITATOR – Heidi Erisman – MC, MBA, BGS (Psych)

    Heidi Erisman, MC MBA BGS (Psych), is a senior associate with INSIGHT Corporate Care and a counselling therapist with INSIGHT Psychological. Her professional background includes 12 years as a mental health therapist and twenty years as an Executive Director for not-for-profit and public sector organizations. She has experience and training in assessing and intervening in dysfunctional conflict and performance deterioration, promoting employee wellness and workplace psychological health, and addressing workplace harassment, bullying and violence.

    On behalf of INSIGHT Corporate Care, Heidi is a frequent lecturer and trainer for companies who are concerned about the new relevant legislation and changes to Alberta’s Occupational Health and Safety Act designed to protect the health and well-being of working Albertans. Heidi offers training that examines the legislation and provides employers and employees with strategies to address workplace harassment, bullying, and violence. Heidi teaches evidence-based approaches designed to cultivate a psychologically healthy workplace environment.

    Credit Hours: 6


    Online (2 parts):

    *This course will be presented online. In order to participate in this format, students must to be available from 9:00 to 12:00 without distraction during class time. There will be a 1-hour break for lunch in which students can log off. In addition, students require a strong internet connection, computer with a webcam and microphone. 

    Part 1: June 9, 9:00  a.m. - 12:00 p.m.

    Part 2: June 16, 9:00 a.m. - 12:00 p.m.

    Cost:  $250 + GST members, $275 + GST non-members. 


    Online. Login details will be sent out one week before course starts.


    Register in advance online.

    • Wednesday, June 10, 2020
    • 11:00 AM - 12:30 PM (EDT)
    • Online

    You Can't Un-ring the Bell: Lessons Learned

    Additional information regarding this webinar will be added soon, however you may register now to secure your spot!

    Topics to be covered include:

    • Client Driven Focus
    • Conflicts Can Intensify During Times of Stress
    • The Unknown Often Drives Decisions
    • Embrace the Technology
    • Stress Testing Cash Flows
    • Emergency Cash
    • Business Contingency Plans
    • Moving Beyond COVID


    Anne Gottlieb, Hons. B.A., LL.B., LL.M., ADRIC Director
    Josie Parisi, CPA, CA, CBV, CIRP, ADRIC Director & Treasurer

    Earn 3 CEE points for ADRIC designation holders.

    Advance Registration Required by Monday June 8th.

    FREE for ADRIC Members

    Non-Members: $35 + GST

    Register Here

    • Thursday, June 11, 2020
    • 6:00 PM - 8:00 PM (MDT)
    • online

    You are invited to attend our online Annual General Meeting:

    June 11, 2020 at 6pm 
    Online via Zoom

    With an opening keynote address from the Honourable Mary Moreau, Chief Justice of Alberta’s Court of Queen’s Bench.

     Mark your calendar for 6pm Thursday, June 11th.  While ADRIA normally gathers for Wine & Cheese in Calgary & Edmonton for a connected AGM, it should come as no surprise that this year’s AGM will be entirely online. 

    ADRIA’s formal AGM proceedings are usually concluded efficiently in just an hour, and this is your very best opportunity to meet the 2020/21 Board of Directors, learn how the society fared in 2019, and get an update on the changes underway for 2020 in the face of this unprecedented disruption. 

    We suggest you bring your own wine & cheese this year, and the meeting will kick off at 6:00 pm with an opening keynote address from the Chief Justice, followed by the formal AGM (6:30 - 7:30 pm) and an extended Q& A (7:30 - 8:00 pm) with the Board & staff – all using Zoom technology.  Please plan to log into Zoom 10-15 minutes early, as Chief Justice Moreau's address will commence sharply at 6:00 p.m.

    Please plan to be there, and to continue supporting your hardworking Directors and dedicated staff.  We remain strong together. 

    We look forward to an excellent at-home AGM, 2020-style!

    • Tuesday, June 23, 2020
    • 1:00 PM (MDT)
    • Tuesday, August 11, 2020
    • 4:00 PM (MDT)
    • Online
    • 11

    The potential for conflict is everywhere, and escalation and high conflict behaviours are almost unavoidable for many professionals working in conflict resolution. Mediators, and allied professionals, working with parties involved in potentially high conflict mediations need to understand and manage complexity, emotional intensity, and challenges that may arise during a mediation.

    Using a trauma informed practice perspective, this course prepares mediators to manage aspects of high conflict mediations, including safety screening, dealing with parties experiencing poor mental health, addictions and substance use issues, strong emotions, and challenging behaviours associated with personality disorders.   Mediators will be equipped with the tools to determine whether to proceed and, if so, to mediate what can be high conflict discussions.

    Please click here for full course description/details.

    Option 1: Understanding High Conflict

    Hours: 14 course hours

    Cost: $750 members, $850 non-ADRIA members

    In addition to class hours/live sessions, students can expect to spend about 2 hours per week on reading and 1 hour per week on activities to prepare for live sessions

    Includes: Course manual and course videos/links, access to forum, four live sessions

    Requires: Full attendance and participation in all live sessions. A letter of attendance for “Understanding High Conflict” will be issued.

    Pre-requisite: Students must have completed mediation training (preferably interest-based mediation). The expectation is that students are already comfortable mediating, as this course does not teach basic mediation (this is an advanced course).

    Option 2: High Conflict Mediation: Managing Conflict & Complexity in Mediation

    Hours: 28 credit hours

    Cost: $1100 members, $1300 non-ADRIA members

    Fulfills the requirements for the Separation and Divorce Mediation Certificate Program         

    In addition to class hours/live sessions, students can expect to spend about 2 hours per week on reading and 1 hour per week on activities to prepare for live sessions.

    Assignments will take approximately 8-12 additional hours – this depends on learning style and on whether you are currently practicing or just starting out. Students will also be required to participate in a 75 minute role-play.

    Includes: Course manual and course videos/links, access to forum, five live sessions, one role-play, coach feedback on role-play and self-assessment assignment, marking of portfolio.

    Requires: Full attendance and participation in all live sessions; completion of all assignments (self-reflection post, role-play and self-assessment, portfolio). A Certificate for “High Conflict Mediation: Managing Conflict & Complexity in Mediation” will be issued upon successful completion of this course. This course is also part of the Separation and Divorce Mediation Certificate Program.

    Pre-requisite: Students must have completed interest-based mediation training. The expectation is that students are already comfortable mediating, as this course does not teach basic mediation (this is an advanced course).


    Online Class (login information will be emailed prior to the first class)

    *This course will be presented online. In order to participate in this format, students must to be available from 1:00 to 4:00 each session without distraction during class time. In addition, students require a strong internet connection, computer with a webcam and microphone. 

    Option 1 dates: June 23, June 30, July 7, July 14

    Attendance for all sessions is mandatory

    Option 2 dates: June 23, June 30, July 7, July 14, August 11

    Attendance for all sessions is mandatory

    Class Times: 1:00 - 4:00 p.m.

    Registration Deadline: June 9, 2020

    Instructor:  Joanne Munro

    Pre-Course: Once you have signed the confidentiality agreement, the materials will be sent to you, and you will also be given access to the course web page on You can read the manual, complete the activities in the manual, watch the course videos, and do your 2 forum postings (Introduction Post and Self-Reflection Post – due 48 hours before first live session). 

    30 days before the start of the course or less, payment is due upon registration. Please email if you have trouble making an online payment

    • Friday, June 26, 2020
    • 12:00 PM - 1:30 PM (PDT)
    • Online

    Marketing Strategies that Really Work and Business Basics of Successful Practices

    with Natalie Armstrong-Motin

    Friday, June 26, 1:00 p.m. - 2:30 p.m. (Alberta time)

    We’ll discuss the basics in building and managing your business.  Even if you already have a good handle on what needs to be done, I’ll introduce you to easier ways to meet your goals and endeavors. We’ll also talk about the five marketing activities that have proven most effective.  We’ll discuss how to best position yourself to be the sought after writer, speaker, trainer, networker and social media master.


    Natalie J. Armstrong-Motin, Founder of Marketing Resolution, is the author of “The Essential Guide to Marketing Your ADR Practice”.

    She is frequently invited to speak around the globe on the successful marketing strategies of the resolution and legal industry. As a personal consultant to many of the premier providers in the ADR industry, her company, Marketing Resolution, has designed and developed hundreds of campaigns for private practices, firms, educational institutions, authors, organizations and associations around the world.

    Mrs. Armstrong-Motin has received certificates in both Mediation and Arbitration from the Institute of Conflict Management and International Mediation from both Tulane University School of Law and Humboldt University School of Law in Berlin Germany. She has received nearly 150 hours in training in numerous national and international mediation, arbitration and communication courses. Mrs. Armstrong-Motin’s professional education background is in conflict resolution, sociology and criminal psychology.

    She was Vice President of the Southern California Mediation Association and Chair of the Membership Committee, a member of the Board of the London Club. Mrs. Armstrong-Motin has served on the Board of the California Dispute Resolution Council. For the American Bar Association’s Dispute Resolution Section she served as Vice-Chair of Practice Development Committee and as the Co-Chair of the Standing Committee for Practice, Business and Skills Development.

    ADRIA Full Members can register with member pricing by using your ADRIC portal login information.

    ADRIA Associate Members and others please contact ADRBC at

    Register Here

    • Thursday, August 27, 2020
    • 9:00 AM (MDT)
    • Saturday, August 29, 2020
    • 5:00 PM (MDT)
    • Millbourne Market Mall #225, Tower 1, 3697 Millwoods Road NW Edmonton, AB T6K 3L6
    • 16

    Students can choose to take the one-day Restorative Justice course, the two-day Peacemaking Circles course, or take both (Restorative Practices). 

    Part 1 - Restorative Justice

    This one-day introduction to Restorative Justice and its application in the criminal justice system provides an overview of the values, goals and principles guiding victim-offender dialogue.

    August 27, 2020 (Thursday)

    Total Credit Hours: 7


    Millbourne Market Mall
    #225, Tower 1,
    3697 Millwoods Road NW
    Edmonton, AB T6K 3L6

    Instructor: Joanne Munro

    Class Times:  9:00 AM - 5:00 PM

    Prerequisites: None

    Recommended Reading:  The Little Book of Restorative Justice by Howard Zehr

    Part 2 - Peacemaking Circles

    This two-day training will provide participants with an overview of how peacemaking circles are being used in a wide variety of settings to restore workplaces, families, faith groups, schools and non-profit organizations, to name just a few. Participants will learn how to design proactive and responsive circles and will have the opportunity to co-facilitate a circle.

    August 28 & 29, 2020 (Friday-Saturday)

    Total Credit Hours: 14

    Prerequisites: None

    Recommended Reading:  The Little Book of Circle Processes by Kay Pranis

    • Thursday, September 10, 2020
    • 8:30 AM (MDT)
    • Thursday, September 24, 2020
    • 10:00 AM (MDT)
    • Online

    Workplace Investigations

    Webinar Series

    Online 3 course series – September 10, September 17 & September 24, 2020 (11:30am - 1:00pm ADT)

    ADR Atlantic Institute offers this professional development series consisting of three webinar modules dealing with best practices and practical steps in conducting workplace investigations.

    WHO SHOULD ATTEND: ADR practitioners, Human Resources Professionals, Managers, Supervisors, Business Owners and Union Representatives.

    OVERVIEW OF THE TRAINING: These sessions give you a solid foundation and practical step-by-step guidance on the major practical considerations from the point of being retained as an investigator through delivery of your investigation report.

    Register for this series to develop your investigation skills. Here's what is covered:

    Module 1 – September 10, 11:30am - 1:00pm (ADT)

    Preliminary matters – everything from the call to become engaged as an investigator to developing your investigation strategy

    •    How to determine whether an investigation is necessary; What are the roles of the complainant and respondent; How to communicate with the parties in the investigation; What is your role as an investigator; the union’s or lawyer’s roles; Developing your plan based on the allegations

    Module 2 – September 17, 11:30am - 1:00pm (ADT)

    Interviewing witnesses and gathering evidence

    •    Setting up initial meetings with parties; Dealing with emotional or health concerns; Location; Who are the witnesses that you need to interview; What to disclose to a witness; Questioning: trust and rapport; Focus on issues; Obtaining all additional relevant evidence

    Module 3 –  September 24, 11:30am - 1:00pm (ADT)

    Assessing the evidence and delivering the report

    •    Reviewing the evidence; Your evidence chart; Assessing credibility; The report’s scope – whether to include recommendations; The report’s structure; What to do with the file after the investigation; Practical considerations such as costs and getting paid

    Earn 9 CEE points for ADRIC C.Med and Q.Med designation holders.

    Download the Flyer and share it  with your colleagues that might be interested, and they can register as well.

    Register Here


    • Thursday, September 24, 2020
    • (MDT)
    • Tuesday, September 29, 2020
    • (MDT)
    • 2 sessions
    • Edmonton ADRIA Classroom, #225 Tower 1, 3697 Millwoods Rd NW
    • 20

    This program combines a three day workplace restoration offering with a two day health and fairness assessment process. Enroll and better equip yourself to practice workplace conflict management in all its varieties.

    Top 5 reasons to attend:

    1. Transform troubled workplaces with this practical formula
    2. Understand how workplace culture and conflict works
    3. Address new workplace health and safety laws
    4. Improve Workplace health
    5. Guide your workforce to success with an innovative tool kit

    Choose to take the first three days as a Mediation Certificate (approved by ADRIC for 24 hours of Advanced Mediation Training), the last two days as WFA Certification, or choose both for the entire workshop.

    Blaine Donais & Michelle Phaneuf

    Blaine Donais is an internationally recognized expert if the field of Labour Relations and Alternative Dispute Resolution. He is a labour lawyer, mediator, investigator, facilitator and systems designer. He holds both a Bachelors and Masters Degree in Law and is a Chartered Mediator. Blaine has worked as union staff for 20 years and has been a member and leader in unions for 35 years.

    Michelle Phaneuf provides knowledge and experience that help today's companies manage transformational improvement in working relationships and foster a psychologically healthy environment with engaged an productive employees. By leveraging strong facilitation and coaching skills, and a mediator's toolbox of strategies and processes,  Michelle can support organizations to plan and execute programs of workplace fairness.

    September 24-26 - Part 1 (Workplace Restoration)  (Thurs-Sat)
    September 28-29 - Part 2 (Health & Fairness Assessment Training) (Mon-Tues)


    3-Day Workplace Restoration:

    ADRIA Members: $1550 + GST

    Non-Members: $1650 + GST

    2-Day Workplace Fairness Analyst Certification:

    ADRIA Members: $1050 + GST

    Non-Members: $1125 + GST

    5-Day Full Program:

    ADRIA Members: $2500 + GST

    Non-Members: $2775 + GST

    *There is an additional $200 + GST one time certification fee for those seeking to become registered as "Workplace Fairness Analysts" with the Workplace Fairness Institute.

    ADRIA Classroom

    #225, Tower 1

    3697 Mill Woods Road NW

    Edmonton, AB

    Class Times: 9:00 am - 4:00 pm daily

    Prerequisites: Mediation training is beneficial but not required

    Note: a catered lunch is provided. 


Your source for ADR information and expertise.
Alberta's association of mediators and arbitrators. 

Our main office is located in Edmonton:

#225, Tower 1
3697 Mill Woods Road NW 
Edmonton, AB T6K 3L6

Contact Us:

Toll Free: 1-800-232-7214
Edmonton area: (780) 433-4881
Fax: (780) 433-9024

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