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Learn the skills to understand and manage conflict so you can approach situations with confidence:

ADRIA's Organizational Members


There are three ways to look through all the exciting upcoming ADR events:

Upcoming events

    • Friday, January 31, 2020
    • 12:00 PM - 1:30 PM (PST)
    • Online



    Restorative Justice and Mediation:
    Exploring their similarities and differences

    Early Bird Discount ends Sunday!

     

    Webinar with Catherine Bargen

    January 31ST, 2020

    Many people think the philosophy and methods behind conflict resolution/mediation and restorative justice are strongly related or even interchangeable.  But are they?  Bringing two decades of experience from both fields, Catherine Bargen will review how these disciplines have developed alongside one another, and how each one has its strengths and limitations for various situations. Come away from this workshop better understanding the distinctions between these terms and why it is so important that these approaches are not conflated—in order to assure the safety and well-being of participants.

    Register Here

    Register and save!


    • Wednesday, February 05, 2020
    • Friday, February 07, 2020
    • Angers, France Conference Centre

    International Congress for All Mediations


    The large community of mediators will meet in Angers from February 5 to 7, 2020 for the International Mediations2020 Congress .

    With its unique multi-sectoral approach, this event, which will bring together nearly 500 participants from five continents, aims to make the different actors of all mediations speak in a common voice for a stronger recognition of this field as a construction actor of a new society project. 

    Register now and take advantage of the early bird rate.


    Click here for more info



    • Wednesday, February 05, 2020
    • 6:00 PM - 8:00 PM
    • ONLINE
    • 14
    Register

    An ADRIA Event


    Roleplaying Challenges

    In the Adult Learning Model there is a necessity for learning through experience.  At ADRIA integration of the skills happens through roleplaying.  Adults attend our classes bringing with them a wealth of knowledge and skills and yet when asked to role play, for some this brand-new skill is incapacitating.  You are asked to be vulnerable, and in a sense demonstrate your incompetence.  Memories of childhood experiences around learning surface, and fear and tension increases.  It is apparent that as the fear and anxiety increase, the ability to perform at an optimum level decreases.

    Does this sound like something you have experienced?  Would you like to clear the negative thoughts, fears, anxiety, and emotions around roleplaying, or for that matter, any other subject pertaining to learning so that your training experience can be positive and successful?

    Then please join Gloria Lechky in this 2-hour session to discuss this topic based on neuro-science, what causes these learning challenges and to clear the barriers associated with them.

    A pre-requisite for attending this session is to watch this 16-minute video on the conscious / subconscious mind so that your brain is trained and open to new possibilities.

    https://www.youtube.com/watch?v=Eo0oirbkf1Y&feature=youtu.be

    Time: 6:00 pm to 7:00 pm 

    This session will be ONLINE ONLY 

    Registration closes one day before session.

    You will receive an email with login details prior to the session (contact education@adralberta.com to request details no later than 1 day before session if you do not receive this information).


    If you are no longer planning to attend the session, you are asked to cancel ahead of time (send email to education@adralberta.com).

    Sessions may be cancelled if there are insufficient registrants.


    • Tuesday, February 11, 2020
    • 11:30 AM - 1:15 PM
    • Danish Canadian Club, 727-11th Avenue SW, Calgary, Alberta
    • 49
    Register

    An ADRIA Event in partnership with FOAJ


    The Impact of Family Conflict on Children

    Children exposed to conflict at home are damaged.  Their brains, endocrine systems and DNA telomeres are impacted permanently. This damage is associated with their futures as adults, and the damage is passed along to their offspring. Family conflict is a key contributor of Adverse Childhood Experiences (ACE). Our February luncheon speaker will provide insights and resources that everyone invested in the welfare of their children (or grandchildren) should be aware of.

    Why should mediators and/or arbitrators care?

    How should lawyers, mediators and arbitrators take this into account in their practice?”

    Speaker Bio

    The Honourable Andrea B. Moen

    Andrea Moen was appointed to the Alberta Court of Queen’s Bench on January 1, 2000 and retired from that position in October 2018. As a judge she heard many family law cases and became concerned about the impact of family conflict on the brain development of children. Her concern led her to a study leave focused on brain science.

    Ms. Moen has a Masters of Social Work from the University of British Columbia and a Certificate in Conflict Resolution from the Justice Institute of British Columbia.

    Location

    Danish Canadian Club

    727 - 11th Avenue SW

    Calgary, AB


    Registration

    Please register in advance online and then pay at the door. Cash or cheque only preferred (cheques made out to the Danish Canadian Club) . The cost is $25 for ADRIA/FOAJ members and their guests, or $35 for unaccompanied non-members. 



    • Tuesday, February 11, 2020
    • 2:00 PM - 4:00 PM
    • Compass Place Boardroom, 2nd Floor, 10050 - 112 Street, Edmonton, AB




    Date: Tuesday, February 11, 2020
    Time: 2:00 p.m. – 4:00 p.m.
    Location: Compass Place Boardroom (2nd Floor, 10050-112 Street, Edmonton, AB, T5K 2J1)

    Does your work include helping people who occasionally face legal problems? Are you unsure of what you can and cannot say about the law to a client? Only certain people are authorized to give legal advice while many other people can provide legal information. It is important to recognize when a client is dealing with a potential legal issue so that they can get the resources and help that they need.

    Workshop registration includes refreshments.

    Register online at Eventbrite by February 10, 2020.


    • Thursday, February 13, 2020
    • 11:30 AM - 1:15 PM
    • Buffet Royale Carvery - 17202 - 95 Ave NW
    • 48
    Register

    An ADRIA Event in partnership with FOAJ


    The Impact of Family Conflict on Children

    Children exposed to conflict at home are damaged.  Their brains, endocrine systems and DNA telomeres are impacted permanently. This damage is associated with their futures as adults, and the damage is passed along to their offspring. Family conflict is a key contributor of Adverse Childhood Experiences (ACE). Our February luncheon speaker will provide insights and resources that everyone invested in the welfare of their children (or grandchildren) should be aware of.

    Why should mediators and/or arbitrators care?

    How should lawyers, mediators and arbitrators take this into account in their practice?”

    Speaker Bio

    The Honourable Andrea B. Moen

    Andrea Moen was appointed to the Alberta Court of Queen’s Bench on January 1, 2000 and retired from that position in October 2018. As a judge she heard many family law cases and became concerned about the impact of family conflict on the brain development of children. Her concern led her to a study leave focused on brain science.

    Ms. Moen has a Masters of Social Work from the University of British Columbia and a Certificate in Conflict Resolution from the Justice Institute of British Columbia.

    Location

    Buffet Royal Carvery

    17202 - 95 Ave NW


    Registration

    Please register in advance online and then pay at the door. Cash or cheque only preferred (cheques made out to the Danish Canadian Club) . The cost is $25 for ADRIA/FOAJ members and their guests, or $35 for unaccompanied non-members. 



    • Wednesday, February 26, 2020
    • 11:30 AM - 12:30 PM
    • Online





    Family Mediation Canada Presents:

    4 part webinar series

    The Hearts and Minds of Working with Families in High Conflict: A Family Mediation Canada Webinar Series

    Hosted by
    Michael Saini, PhD, MSW, RSW
    Factor-Inwentash Chair in Law and Social Work
    University of Toronto

    DATES:

    1. Tuesday, Jan. 28 – 1:30 PM ET (11:30 AM MST)
    2. Wednesday, Feb. 26 – 1:30 PM ET (11:30 AM MST)
    3. Wednesday, March 25 – 1:30 PM ET (11:30 AM MST)
    4. Wednesday, April 29 – 1:30 PM ET (11:30 AM MST)

     COST:

     

      FMC Members

      Non-Members

    Individual webinars

        $69.00

        $79.00

    Series (4 webinars)

        $240.00

        $280.00

     
    Participants are encouraged to attend the full series but each session is on a separate, but related, aspect of families in high conflict and worthy of attendance on its own - subject to particular interest and schedule availability. Individual sessions will be recorded and available for streaming afterwards for registered participants who are not able to attend a particular session.

    This 4-part webinar series (one hour each webinar) will assist family mediators to engage with families involved in high conflict child custody disputes by exploring the connections of mediation with neuroscience, emotional regulation, adult attachment patterns, and fear-based relationships.  Emotional awareness within the mediation process will be foundational to identify and repair errors in neutrality and engagement.  Practical strategies for overcoming fear-based relationship conflicts and the concept of multi-partial alliances will be offered to help mediators convey empathy, engagement and emotional clarity.  Reflecting on developments in neuro-principles and trauma-informed practice, the workshop will offer practical tips for developing responsive approaches to engage with clients.
     
    Webinar 1: Understanding high conflict in the brain: Neuroscience, drama and trauma
    This first webinar will introduce you to neuroscience and trauma. We will focus on the basic brain functions, the brain during conflict, brain communication and an introduction to neuromodulators.
     
    Webinar 2: Understanding high conflict in the heart: Insecure and fearful adult attachment patterns
    The second webinar will focus on adult attachment (from cradle to grave), adult attachment patterns, primary and secondary emotions and the association of fearful attachment and conflict.
     
    Webinar 3:  When mediators get stuck in high conflict: Moving from neutrality to multi-partial alliances
    The third webinar will illustrate patterns of disengagement with high conflict parents.  We will focus on multi-partial alliances and empathy, engagement and emotional clarity to connect with clients.
     
    Webinar 4: Reflections on working with families involved in high conflict: Lessons from neuroscience, conflict resolution and decision making in mediation
    Based on a summary from the first three webinars, this final webinar will be an interactive session with participants to consider practical strategies to connect neuroscience, conflict resolution and decision making in mediation.  This last webinar will be an opportunity for participants to ask the facilitator questions and to expand on any area covered within the webinar series.

    Contact Sue at FMC at admin@fmc.ca for information on registration.
     




     


    • Wednesday, February 26, 2020
    • Tuesday, March 24, 2020
    • 3 sessions
    • Edmonton
    • 8
    Register

    An ADRIA Event

    This three-session role-play practice package is for those that wish to practice their mediation skills in role-play.

    Participants will be placed in groups of three or four and assigned role-plays in which they will be either the mediator, one of the parties or in the case of groups of four, an observer.

    The schedule for the three-sessions will be assigned in advance and emailed to the participants. For each group there will be two role-plays per session and over the course of the three sessions, each participant will have the opportunity to mediate at least twice. (Exact number will vary depending on the number of participants that register and some role-plays may be co-mediations.)

    Each group will have a coach that will provide feedback on skill integration. The coaches will not be doing skill drills, or completing role-play evaluation forms.

    The focus on these sessions is role-play practice with verbal feedback from the coaches. Participants are welcome to record their role-play (when they are the mediator) however recording devices will not be provided by ADRIA.

    Location:

    Millbourne Market Mall

    #225, Tower 1, 3697 Millwoods Road NW

    Edmonton, AB T6K 3L6


    Dates:

    Series C: February 26, March 11, March 24

    Alternate Wednesdays, 5:30 PM - 8:00 PM


    Registration:

    Registration is only open to ADRIA members that have completed mediation training.


    Registration closes two weeks in advance. Participants are expected to attend all three sessions.

    Letters of completion:

    Letters of completion will be emailed upon request. Full attendance of all three sessions represents 7 credit hours. Letters of completion and credit hours will only be provided to those that attend all three sessions. 


    Payment:

    Payment is due at time of registration. No cancellations, refunds or series transfers. Refunds will only be issued if the class is cancelled by ADRIA.

    • Wednesday, February 26, 2020
    • Tuesday, March 24, 2020
    • 3 sessions
    • Calgary
    • 9
    Register

    An ADRIA Event

    This three-session role-play practice package is for those that wish to practice their mediation skills in role-play.

    Participants will be placed in groups of three or four and assigned role-plays in which they will be either the mediator, one of the parties or in the case of groups of four, an observer.

    The schedule for the three-sessions will be assigned in advance and emailed to the participants. For each group there will be two role-plays per session and over the course of the three sessions, each participant will have the opportunity to mediate at least twice. (Exact number will vary depending on the number of participants that register and some role-plays may be co-mediations.)

    Each group will have a coach that will provide feedback on skill integration. The coaches will not be doing skill drills, or completing role-play evaluation forms.

    The focus on these sessions is role-play practice with verbal feedback from the coaches. Participants are welcome to record their role-play (when they are the mediator) however recording devices will not be provided by ADRIA.

    Location:

    Commissionaires Calgary

    1107 53 Ave NE,

    Calgary, AB

    Dates:

    Series C: February 26, March 11, March 24

    Alternate Wednesdays, 5:30 PM - 8:00 PM


    Registration:

    Registration is only open to ADRIA members that have completed mediation training.


    Registration closes two weeks in advance. Participants are expected to attend all three sessions.

    Letters of completion:

    Letters of completion will be emailed upon request. Full attendance of all three sessions represents 7 credit hours. Letters of completion and credit hours will only be provided to those that attend all three sessions. 


    Payment:

    Payment is due at time of registration. No cancellations, refunds or series transfers. Refunds will only be issued if the class is cancelled by ADRIA.

    • Wednesday, March 04, 2020
    • 6:00 PM - 7:00 PM
    • ONLINE
    • 28
    Register

    An ADRIA Event


    Pre-Mediation Meetings

    More details to follow!

    This session will be facilitated by Linda Varro

    Time: 6:00 pm to 7:00 pm 

    This session will be ONLINE ONLY 

    Registration closes one day before session

    You will receive an email with login details prior to the session (contact education@adralberta.com to request details no later than 1 day before session if you do not receive this information).

    If you are no longer planning to attend the session, you are asked to cancel ahead of time (send email to education@adralberta.com).

    Sessions may be cancelled if there are insufficient registrants.


    • Wednesday, March 18, 2020
    • 8:30 AM - 10:30 AM
    • Compass Place Boardroom, 2nd Floor, 10050 - 112 Street, Edmonton, AB




    Date: Wednesday, March 18, 2020
    Time: 8:30 a.m. – 10:30 a.m.
    Location: Compass Place Boardroom (2nd Floor, 10050-112 Street, Edmonton, AB T5K 2J1)

    Does your work include helping people who occasionally face legal problems? Do your clients rent a home? There are a wide variety of issues that may pop up in housing ranging from human rights and public health to privacy concerns. To help your clients get the right help and referrals to deal with a housing problem, it’s important to understand the housing (and housing-related) laws that may apply to their situations.

    Workshop registration includes continental breakfast, coffee and tea.

    Register online at Eventbrite by March 16, 2020.


    • Wednesday, March 25, 2020
    • 9:00 AM - 4:00 PM
    • Edmonton ADRIA Office, #225 Tower 1, 3697 Mill Woods Road NW
    • 18
    Register

    An ADRIA Public Offering



    Conflict is everywhere. Whether we think we are always stuck in the mud or able to rise above all the drama, we could all use some tips to better understand conflict.  When we understand conflict (what it is, its value, where it comes from, and tools available), we are better equipped to do something about it and approach it more confidently.  Understanding conflict may seem like “common sense”, but if that were the case we would all be much better at mitigating and managing it.  Research shows that humans are less likely to deal with difficult topics they do not feel knowledgeable about.  By building a knowledge base, students will gain a sense of self-efficacy to take the plunge and experience the joys of approaching conflict with confidence.

    Whether you are a professional, in the trades, or in the service industry this course will help develop your interpersonal skills and add to your professional repertoire. This course is suitable for parents, teens, managers and supervisors, boards, committees, and teams.

    Objectives:

    This interactive course is designed to introduce students to basic conflict concepts, including:

    • what is conflict
    • the value of conflict
    • what contributes to conflict
    • roles in conflict
    • key components of conflict
    • transforming conflict into something solvable
    • basic takeaways for managing conflict when it inevitably arises

    Outcomes:

    This course is designed to introduce students to new ways of looking at conflict.  With these new understandings, students will be able to approach conflict more confidently and effectively.  Students will have easy-to-use tools that apply to a wide range of conflict situations. 


    DETAILS:

    This course may be eligible for the Canada-Alberta Job Grant (CAJG) if taken in combination with other courses (CAJG approved courses or combination of courses must be 21 hours in length). Please consult the CAJG website.


    Coffee/tea and snacks will be provided. Lunch will not be provided, but there is a fridge and microwave for student use. A Safeway and food court is located downstairs on the main level of the mall. There is a Subway and Tim Hortons nearby.


    Location: ADRIA Classroom, #225 Tower 1, 3697 Mill Woods Road NW (inside Millbourne Mall), Edmonton


    Cost: $350 until February 24th (Early Bird Rate)

               $395 After February 24th (Regular Rate)


    * This course is not designed for individuals interested in pursuing a career in Mediation. For more information on ADRIA's Mediation training, please click here or contact education@adralberta.com.


    • Wednesday, March 25, 2020
    • 11:30 AM - 12:30 PM
    • Online





    Family Mediation Canada Presents:

    4 part webinar series

    The Hearts and Minds of Working with Families in High Conflict: A Family Mediation Canada Webinar Series

    Hosted by
    Michael Saini, PhD, MSW, RSW
    Factor-Inwentash Chair in Law and Social Work
    University of Toronto

    DATES:

    1. Tuesday, Jan. 28 – 1:30 PM ET (11:30 AM MST)
    2. Wednesday, Feb. 26 – 1:30 PM ET (11:30 AM MST)
    3. Wednesday, March 25 – 1:30 PM ET (11:30 AM MST)
    4. Wednesday, April 29 – 1:30 PM ET (11:30 AM MST)

     COST:

     

      FMC Members

      Non-Members

    Individual webinars

        $69.00

        $79.00

    Series (4 webinars)

        $240.00

        $280.00

     
    Participants are encouraged to attend the full series but each session is on a separate, but related, aspect of families in high conflict and worthy of attendance on its own - subject to particular interest and schedule availability. Individual sessions will be recorded and available for streaming afterwards for registered participants who are not able to attend a particular session.

    This 4-part webinar series (one hour each webinar) will assist family mediators to engage with families involved in high conflict child custody disputes by exploring the connections of mediation with neuroscience, emotional regulation, adult attachment patterns, and fear-based relationships.  Emotional awareness within the mediation process will be foundational to identify and repair errors in neutrality and engagement.  Practical strategies for overcoming fear-based relationship conflicts and the concept of multi-partial alliances will be offered to help mediators convey empathy, engagement and emotional clarity.  Reflecting on developments in neuro-principles and trauma-informed practice, the workshop will offer practical tips for developing responsive approaches to engage with clients.
     
    Webinar 1: Understanding high conflict in the brain: Neuroscience, drama and trauma
    This first webinar will introduce you to neuroscience and trauma. We will focus on the basic brain functions, the brain during conflict, brain communication and an introduction to neuromodulators.
     
    Webinar 2: Understanding high conflict in the heart: Insecure and fearful adult attachment patterns
    The second webinar will focus on adult attachment (from cradle to grave), adult attachment patterns, primary and secondary emotions and the association of fearful attachment and conflict.
     
    Webinar 3:  When mediators get stuck in high conflict: Moving from neutrality to multi-partial alliances
    The third webinar will illustrate patterns of disengagement with high conflict parents.  We will focus on multi-partial alliances and empathy, engagement and emotional clarity to connect with clients.
     
    Webinar 4: Reflections on working with families involved in high conflict: Lessons from neuroscience, conflict resolution and decision making in mediation
    Based on a summary from the first three webinars, this final webinar will be an interactive session with participants to consider practical strategies to connect neuroscience, conflict resolution and decision making in mediation.  This last webinar will be an opportunity for participants to ask the facilitator questions and to expand on any area covered within the webinar series.

    Contact Sue at FMC at admin@fmc.ca for information on registration.
     




     


    • Wednesday, April 01, 2020
    • 9:00 AM - 4:00 PM
    • Calgary, location TBA
    • 18
    Register

    An ADRIA Public Offering



    Conflict is everywhere. Whether we think we are always stuck in the mud or able to rise above all the drama, we could all use some tips to better understand conflict.  When we understand conflict (what it is, its value, where it comes from, and tools available), we are better equipped to do something about it and approach it more confidently.  Understanding conflict may seem like “common sense”, but if that were the case we would all be much better at mitigating and managing it.  Research shows that humans are less likely to deal with difficult topics they do not feel knowledgeable about.  By building a knowledge base, students will gain a sense of self-efficacy to take the plunge and experience the joys of approaching conflict with confidence.

    Whether you are a professional, in the trades, or in the service industry this course will help develop your interpersonal skills and add to your professional repertoire. This course is suitable for parents, teens, managers and supervisors, boards, committees, and teams.

    Objectives:

    This interactive course is designed to introduce students to basic conflict concepts, including:

    • what is conflict
    • the value of conflict
    • what contributes to conflict
    • roles in conflict
    • key components of conflict
    • transforming conflict into something solvable
    • basic takeaways for managing conflict when it inevitably arises

    Outcomes:

    This course is designed to introduce students to new ways of looking at conflict.  With these new understandings, students will be able to approach conflict more confidently and effectively.  Students will have easy-to-use tools that apply to a wide range of conflict situations. 


    DETAILS:

    This course may be eligible for the Canada-Alberta Job Grant (CAJG) if taken in combination with other courses (CAJG approved courses or combination of courses must be 21 hours in length). Please consult the CAJG website.


    Lunch will not be provided (additional details will be provided upon confirmation of training venue).


    Location: Calgary, location TBA


    Cost: $350 until March 1st (Early Bird Rate)

               $395 After March 1st (Regular Rate)


    * This course is not designed for individuals interested in pursuing a career in Mediation. For more information on ADRIA's Mediation training, please click here or contact education@adralberta.com.


    • Wednesday, April 01, 2020
    • 6:00 PM - 7:00 PM
    • ONLINE
    • 30
    Register

    An ADRIA Event


    Topic Details Coming Soon!


    This session will be facilitated by Carolyn Mercier

    Time: 6:00 pm to 7:00 pm 

    This session will be ONLINE ONLY 

    Registration closes one day before session

    You will receive an email with login details prior to the session (contact education@adralberta.com to request details no later than 1 day before session if you do not receive this information).

    If you are no longer planning to attend the session, you are asked to cancel ahead of time (send email to education@adralberta.com).

    Sessions may be cancelled if there are insufficient registrants.


    • Thursday, April 02, 2020
    • 9:00 AM
    • Saturday, April 04, 2020
    • 5:00 PM
    • YWCA, 87 Elm Street, Toronto

    Voice of the Child in FDR: 12 Steps VCR Reports


    Debra Rodrigues, Dr. Dan Ashbourne, Dr. Kim Harris and Carolyn Leach (formerly OCL) are providing training on the VOICE OF THE CHILD: 12 STEP VCR.  Learn to meet and interview children for the purpose of family dispute resolution services.

    This is advanced training for mediators, parenting coordinators, family lawyers, child protection workers, arbitrators, divorce coaches.

    November 21 - 23, 2019 in Toronto.  Also available January 16-18, 2020 and April 2-4, 2020.

    We can also provide this training in ALBERTA if there are enough people interested.

    Click on the link below for more information.  If you are interested in one of the other training dates, just put the dates on the registration form.

    Add these skills to your practice!


    Click here for more information



     


    • Tuesday, April 07, 2020
    • 9:00 AM - 4:00 PM
    • ADRIA Edmonton Classroom: #225 Tower 1, 3697 Mill Woods Rd NW, Millbourne Market Mall
    • 17
    Register

    An ADRIA Professional Development Event 


    Restoring the Workplace After an Inconclusive  Harassment Investigation

    Positive relationships with others at work are an essential part of one’s job and career.  When there is a rupture in work relationships – such as those caused by a harassment investigation – “Employee-Centered Resolution” processes can be used to supportively coach employees to regain their footing after conflict.

    Employee-Centered Resolution may help employees present their views, think about what they are saying, what is being said by the other, and to make their own decisions on how to understand the situation and their options.  Employee Centered Resolution processes can also become an integral step in reengaging and reintegrating employees after a harassment investigation.

    LEARNING OBJECTIVES

    Through lecture, case study discussions, role-plays, and individual exercises, participants in this session will:

    • Be able to compare and contrast the problem-solving mediation approach to that of the “Employee-Centered Resolution” process
    • Practice interventions associated with the “Employee-Centered Resolution” process
    • Learn skills needed to follow the parties lead, amplify conversations, and allow the parties to decide
    • Learn about the link between workplace- strained relationships and psychological distress
    • Appreciate that bystanders and witnesses are vulnerable to negative responses and even illness when working in a context where there are abusive or perceived abusive interactions

    BACKGROUND

    Employee-Centered Resolution processes are based in self-determination theory (SDT) – a framework that reasons how an individual’s psychological needs for autonomy, competence, and relatedness – correlates positively to job satisfaction, better health and increased productivity (Gomez-Baya & Lucia-Casademunt, 2018).  It also highlights the importance of work relations that are friendly and supportive.

    Strained relations are inconsistent with productive work, and they also impact employee feelings toward other co-workers and the organization as a whole. Extreme examples of strained workplace relationships  often include allegations of abusive interactions such as harassment, yelling and bullying, as well as physical and sexual advances (Trépanier, Fernet & Austin, 2013). Those who target other employees, employees on the receiving end, or who perceive they are being treated poorly experience poor workplace health. The repercussions for the employees involved, as well as the organization, are significant and include lost time, decreased productivity, and employee turnover (Leiter, Frizzell, Harvie, & Churchill, 2001).

    WHO SHOULD ATTEND THIS TRAINING:

    • Mediators
    • HR professionals, Managers, Directors
    • Organizational (OD) consultants
    • EAP Personnel
    • Trainers
    • Counsellors

    FACILITATOR – Heidi Erisman – MC, MBA, BGS (Psych)

    Heidi Erisman, MC MBA BGS (Psych), is a senior associate with INSIGHT Corporate Care and a counselling therapist with INSIGHT Psychological. Her professional background includes 12 years as a mental health therapist and twenty years as an Executive Director for not-for-profit and public sector organizations. She has experience and training in assessing and intervening in dysfunctional conflict and performance deterioration, promoting employee wellness and workplace psychological health, and addressing workplace harassment, bullying and violence.

    On behalf of INSIGHT Corporate Care, Heidi is a frequent lecturer and trainer for companies who are concerned about the new relevant legislation and changes to Alberta’s Occupational Health and Safety Act designed to protect the health and well-being of working Albertans. Heidi offers training that examines the legislation and provides employers and employees with strategies to address workplace harassment, bullying, and violence. Heidi teaches evidence-based approaches designed to cultivate a psychologically healthy workplace environment.

    Credit Hours: 6


    Details:


    Edmonton: Tuesday, April 7, 2020, 9:00 am - 4:00 pm


    Cost:  $250 + GST members, $275 + GST non-members. 


    Location 

    ADRIA Classroom, #225 Tower 1, 3697 Mill Woods Rd NW (inside Millbourne Market Mall)

    Registration

    Register in advance online.




    • Wednesday, April 15, 2020
    • 9:00 AM - 4:00 PM
    • Edmonton ADRIA Office, #225 Tower 1, 3697 Mill Woods Road NW
    • 18
    Register

    An ADRIA Public Offering



    Many people confound assertive expression with being aggressive.  But this is not the case.  Being assertive is about expressing your rights and needs without hindering the rights and needs of others.  The ability to be assertive, for many, takes practice.  But it is practice that is well worth it.  Assertive communication is about respect for yourself and for those around you with whom you communicate – it shows that you believe what you have to say is important, that you trust them enough to tell them what you need, as well as that you trust them to be able to hear what you have to say. 

    Objectives:

    This course is designed to give you greater confidence and skill in asserting your ideas, thoughts, and needs.

    • learn to identify what you really need and then to ask for it
    • learn the principles and benefits of Assertive Expression
    • practice “I Language”, Behaviour Description, as well as giving and receiving feedback in low-stakes and high stakes situations
    • learn new tools for self-disclosure to balance out conflict conversations and to keep conversations productive
    • understand the role of anger in conflict and how to use and defuse it

    OUTCOMES:
    Students will have more skills for using assertive communication effectively and will be more confident using these skills in their daily lives as well as in conflict.  Students will have opportunities to practice skills in ways that give them flexibility for use in their lives.

    DETAILS:

    This course may be eligible for the Canada-Alberta Job Grant (CAJG) if taken in combination with other courses (CAJG approved courses or combination of courses must be 21 hours in length). Please consult the CAJG website.


    Coffee/tea and snacks will be provided. Lunch will not be provided, but there is a fridge and microwave for student use. A Safeway and food court is located downstairs on the main level of the mall. There is a Subway and Tim Hortons nearby.


    Location: ADRIA Classroom, #225 Tower 1, 3697 Mill Woods Road NW (inside Millbourne Mall), Edmonton


    Cost: $350 until March 15th (Early Bird Rate)

               $395 After March 15th (Regular Rate)


    * This course is not designed for individuals interested in pursuing a career in Mediation. For more information on ADRIA's Mediation training, please click here or contact education@adralberta.com.


    • Tuesday, April 21, 2020
    • 9:00 AM - 4:00 PM
    • Calgary, location TBA
    • 18
    Register

    An ADRIA Public Offering



    Many people confound assertive expression with being aggressive.  But this is not the case.  Being assertive is about expressing your rights and needs without hindering the rights and needs of others.  The ability to be assertive, for many, takes practice.  But it is practice that is well worth it.  Assertive communication is about respect for yourself and for those around you with whom you communicate – it shows that you believe what you have to say is important, that you trust them enough to tell them what you need, as well as that you trust them to be able to hear what you have to say. 

    Objectives:

    This course is designed to give you greater confidence and skill in asserting your ideas, thoughts, and needs.

    • learn to identify what you really need and then to ask for it
    • learn the principles and benefits of Assertive Expression
    • practice “I Language”, Behaviour Description, as well as giving and receiving feedback in low-stakes and high stakes situations
    • learn new tools for self-disclosure to balance out conflict conversations and to keep conversations productive
    • understand the role of anger in conflict and how to use and defuse it

    OUTCOMES:
    Students will have more skills for using assertive communication effectively and will be more confident using these skills in their daily lives as well as in conflict.  Students will have opportunities to practice skills in ways that give them flexibility for use in their lives.

    DETAILS:

    This course may be eligible for the Canada-Alberta Job Grant (CAJG) if taken in combination with other courses (CAJG approved courses or combination of courses must be 21 hours in length). Please consult the CAJG website.


    Lunch will not be provided (more details will be provided upon confirmation of training venue).


    Location: Calgary, location TBA



    Cost: $350 until March 21st (Early Bird Rate)

               $395 After March 21st (Regular Rate)

    * This course is not designed for individuals interested in pursuing a career in Mediation. For more information on ADRIA's Mediation training, please click here or contact education@adralberta.com.

    • Wednesday, April 22, 2020
    • 8:30 AM - 10:30 AM
    • Compass Place Boardroom, 2nd Floor, 10050 - 112 Street, Edmonton, AB




    Date: Wednesday, April 22, 2020
    Time: 8:30 a.m. – 10:30 a.m.
    Location: Compass Place Boardroom (2nd Floor, 10050-112 Street, Edmonton, AB T5K 2J1)

    Does your work include helping people who occasionally face legal problems? Are your clients victims of sexual violence? Sexual violence can include domestic violence of a sexual nature, trafficking, exploitation, sexual harassment or assault, and more. This session will provide an overview of the law as it relates to sexual violence – from the Criminal Code provisions and human rights law to legal options available to victims.

    Workshop registration includes continental breakfast, coffee and tea.

    Register online at Eventbrite by April 20, 2020.


    • Wednesday, April 29, 2020
    • 11:30 AM - 12:30 PM
    • Online





    Family Mediation Canada Presents:

    4 part webinar series

    The Hearts and Minds of Working with Families in High Conflict: A Family Mediation Canada Webinar Series

    Hosted by
    Michael Saini, PhD, MSW, RSW
    Factor-Inwentash Chair in Law and Social Work
    University of Toronto

    DATES:

    1. Tuesday, Jan. 28 – 1:30 PM ET (11:30 AM MST)
    2. Wednesday, Feb. 26 – 1:30 PM ET (11:30 AM MST)
    3. Wednesday, March 25 – 1:30 PM ET (11:30 AM MST)
    4. Wednesday, April 29 – 1:30 PM ET (11:30 AM MST)

     COST:

     

      FMC Members

      Non-Members

    Individual webinars

        $69.00

        $79.00

    Series (4 webinars)

        $240.00

        $280.00

     
    Participants are encouraged to attend the full series but each session is on a separate, but related, aspect of families in high conflict and worthy of attendance on its own - subject to particular interest and schedule availability. Individual sessions will be recorded and available for streaming afterwards for registered participants who are not able to attend a particular session.

    This 4-part webinar series (one hour each webinar) will assist family mediators to engage with families involved in high conflict child custody disputes by exploring the connections of mediation with neuroscience, emotional regulation, adult attachment patterns, and fear-based relationships.  Emotional awareness within the mediation process will be foundational to identify and repair errors in neutrality and engagement.  Practical strategies for overcoming fear-based relationship conflicts and the concept of multi-partial alliances will be offered to help mediators convey empathy, engagement and emotional clarity.  Reflecting on developments in neuro-principles and trauma-informed practice, the workshop will offer practical tips for developing responsive approaches to engage with clients.
     
    Webinar 1: Understanding high conflict in the brain: Neuroscience, drama and trauma
    This first webinar will introduce you to neuroscience and trauma. We will focus on the basic brain functions, the brain during conflict, brain communication and an introduction to neuromodulators.
     
    Webinar 2: Understanding high conflict in the heart: Insecure and fearful adult attachment patterns
    The second webinar will focus on adult attachment (from cradle to grave), adult attachment patterns, primary and secondary emotions and the association of fearful attachment and conflict.
     
    Webinar 3:  When mediators get stuck in high conflict: Moving from neutrality to multi-partial alliances
    The third webinar will illustrate patterns of disengagement with high conflict parents.  We will focus on multi-partial alliances and empathy, engagement and emotional clarity to connect with clients.
     
    Webinar 4: Reflections on working with families involved in high conflict: Lessons from neuroscience, conflict resolution and decision making in mediation
    Based on a summary from the first three webinars, this final webinar will be an interactive session with participants to consider practical strategies to connect neuroscience, conflict resolution and decision making in mediation.  This last webinar will be an opportunity for participants to ask the facilitator questions and to expand on any area covered within the webinar series.

    Contact Sue at FMC at admin@fmc.ca for information on registration.
     




     


    • Tuesday, May 05, 2020
    • 9:00 AM - 4:00 PM
    • Edmonton ADRIA Office, #225 Tower 1, 3697 Mill Woods Road NW
    • 18
    Register

    An ADRIA Public Offering



    This course is designed to build an understanding of bullying (relational aggression) from macro, meso, and micro levels so managers, supervisors, HR, and employees have a better understanding of bullying, and what to do about it in the moment and after the fact.

    Students will learn about current legislation, about workplace processes and responsibilities, what bullying behaviors look like, and how these behaviours affect the workplace at the organizational and individual levels.  Students will also learn practical skills for addressing bullying behaviours in the moment as targets and as bystanders, as well as what can happen after the dust settles and everyone is returning to work. 

    Objectives:


    Students will be introduced to bullying, concepts, legislation, and processes available, as well as skills to manage and halt bullying and restore relationships after the fact.

    • Learn about the policy environment in Alberta and the processes that are available
    • Understand why people bully and how people are affected by bullying
    • Recognize that in instances of bullying perception and reality are often one in the same
    • Learn how to uncover bullying and bullying behaviours
    • Learn key skills associated with witnessing and halting bullying behaviours
    • Understand possible approaches to restoring the environment after bullying has ended

    OUTCOMES:

    Research shows that when people feel confident in the skills and abilities to deal with a problem, they are more likely to deal with the problem.  When people learn about bullying and understand what they can do about it, they may become effective interveners.


    This course may be eligible for the Canada-Alberta Job Grant (CAJG) if taken in combination with other courses (CAJG approved courses or combination of courses must be 21 hours in length).


    Coffee/tea and snacks will be provided. Lunch will not be provided, but there is a fridge and microwave for student use. A Safeway and food court is located downstairs on the main level of the mall. There is a Subway and Tim Hortons nearby.


    Location: ADRIA Classroom, #225 Tower 1, 3697 Mill Woods Road NW (inside Millbourne Mall), Edmonton


    Cost: $350 until April 5th (Early Bird Rate)

               $395 After April 5th (Regular Rate)


    * This course is not designed for individuals interested in pursuing a career in Mediation. For more information on ADRIA's Mediation training, please click here or contact education@adralberta.com.


    • Thursday, May 07, 2020
    • 9:00 AM
    • Tuesday, May 12, 2020
    • 4:00 PM
    • Edmonton ADRIA Classroom, #225 Tower 1, 3697 Millwoods Rd NW
    • 21
    Register

    This program combines a three day workplace restoration offering with a two day health and fairness assessment process. Enroll and better equip yourself to practice workplace conflict management in all its varieties.

    Top 5 reasons to attend:

    1. Transform troubled workplaces with this practical formula
    2. Understand how workplace culture and conflict works
    3. Address new workplace health and safety laws
    4. Improve Workplace health
    5. Guide your workforce to success with an innovative tool kit

    Choose to take the first three days as a Mediation Certificate (approved by ADRIC for 24 hours of Advanced Mediation Training), the last two days as WFA Certification, or choose both for the entire workshop.

    Instructors: 
    Blaine Donais & Michelle Phaneuf

    Blaine Donais is an internationally recognized expert if the field of Labour Relations and Alternative Dispute Resolution. He is a labour lawyer, mediator, investigator, facilitator and systems designer. He holds both a Bachelors and Masters Degree in Law and is a Chartered Mediator. Blaine has worked as union staff for 20 years and has been a member and leader in unions for 35 years.

    Michelle Phaneuf provides knowledge and experience that help today's companies manage transformational improvement in working relationships and foster a psychologically healthy environment with engaged an productive employees. By leveraging strong facilitation and coaching skills, and a mediator's toolbox of strategies and processes,  Michelle can support organizations to plan and execute programs of workplace fairness.

    May 7-9 - Part 1 (Workplace Restoration)  (Thurs-Sat)
    May 11-12 - Part 2 (Health & Fairness Assessment Training) (Mon-Tues)


    Cost:


    3-Day Workplace Restoration:

    ADRIA Members: $1550 + GST

    Non-Members: $1650 + GST


    2-Day Workplace Fairness Analyst Certification:

    ADRIA Members: $1050 + GST

    Non-Members: $1125 + GST


    5-Day Full Program:

    ADRIA Members: $2500 + GST

    Non-Members: $2775 + GST


    *There is an additional $200 + GST one time certification fee for those seeking to become registered as "Workplace Fairness Analysts" with the Workplace Fairness Institute.


    Location:
    ADRIA Classroom

    #225, Tower 1

    3697 Mill Woods Road NW

    Edmonton, AB

    Class Times: 9:00 am - 4:00 pm daily


    Prerequisites: Mediation training is beneficial but not required

    Note: a catered lunch is provided. 

    ___________________________________________________________

    • Wednesday, May 13, 2020
    • 8:30 AM - 5:00 PM
    • The Ranchmen's Club, 710 - 13th Avenue SW, Calgary, AB
    • 40


    Negotiation, Mediation, and Arbitration for the Insurance Professional

    This presentation is for adjusters, claims handlers, brokers, and underwriters. Participants will: 

    • Understand principled negotiation 
    • Look for the win-win in all negotiations 
    • Know how to overcome roadblocks to agreement 
    • Practice negotiation skills with help from the instructors/coaches 
    • Understand mediation and judicial dispute resolution (JDR), and their differences 
    • Know when to seek either mediation or JDR during a dispute 
    • Know how to prepare for and maximize the benefits of mediation and JDR 
    • Understand the fundamentals of arbitration and umpire proceedings 
    • Know how to maximize efficiencies in arbitration and umpire proceedings 
    • Know how to choose or appoint an arbitrator or umpire 
    • Know how to enforce arbitration results 

    Highly qualified professionals in negotiation, mediation, and arbitration will be presenting.


    Cost: $350 includes refreshments & lunch

    This event has been accredited by the Alberta Insurance Council for 6.5 hours of CE Credits

    Reception to follow sponsored by McLennan Ross LLP

    Full details and registration will be available on the ADR Institute of Canada Website: 

    www.adric.ca






    • Wednesday, May 13, 2020
    • 9:00 AM - 4:00 PM
    • Calgary, location TBA
    • 18
    Register

    An ADRIA Public Offering



    This course is designed to build an understanding of bullying (relational aggression) from macro, meso, and micro levels so managers, supervisors, HR, and employees have a better understanding of bullying, and what to do about it in the moment and after the fact.

    Students will learn about current legislation, about workplace processes and responsibilities, what bullying behaviors look like, and how these behaviours affect the workplace at the organizational and individual levels.  Students will also learn practical skills for addressing bullying behaviours in the moment as targets and as bystanders, as well as what can happen after the dust settles and everyone is returning to work. 

    Objectives:


    Students will be introduced to bullying, concepts, legislation, and processes available, as well as skills to manage and halt bullying and restore relationships after the fact.

    • Learn about the policy environment in Alberta and the processes that are available
    • Understand why people bully and how people are affected by bullying
    • Recognize that in instances of bullying perception and reality are often one in the same
    • Learn how to uncover bullying and bullying behaviours
    • Learn key skills associated with witnessing and halting bullying behaviours
    • Understand possible approaches to restoring the environment after bullying has ended

    OUTCOMES:

    Research shows that when people feel confident in the skills and abilities to deal with a problem, they are more likely to deal with the problem.  When people learn about bullying and understand what they can do about it, they may become effective interveners.


    This course may be eligible for the Canada-Alberta Job Grant (CAJG) if taken in combination with other courses (CAJG approved courses or combination of courses must be 21 hours in length).


    .Lunch will not be provided.


    Location: Calgary, location TBA


    Cost: $350 until April 13th (Early Bird Rate)

               $395 After April 13th (Regular Rate)


    * This course is not designed for individuals interested in pursuing a career in Mediation. For more information on ADRIA's Mediation training, please click here or contact education@adralberta.com.


    • Wednesday, May 20, 2020
    • 9:00 AM
    • Thursday, May 21, 2020
    • 4:00 PM
    • Edmonton ADRIA Office, #225 Tower 1, 3697 Mill Woods Road NW
    • 18
    Register

    An ADRIA Public Offering



    We all have conflict in our lives.  Whether you deal with others’ conflicts or have your own, becoming skilled in managing it can be a game-changer at home, at work, and at play.  It may be tempting to say that the problem is “other people”, but we cannot change other people more than they want to be changed. Instead, students will learn ways to change what can be changed, the “negotiables”.  In this course students will learn the importance of separating the person from the problem and skills that will help them discover previously unimagined possibilities for resolution. 

    OBJECTIVES:
    This course is designed to give you the basic skills you need to more effectively manage conflict, including:

    • Learn to separate the person from the problem, by:
      • understanding your role in conflict
      • learning to frame conversations around resolvable and neutral terms
      • recognizing the difference between your perceived best solution and a wise solution
    • Gain a deeper understanding of your own and other’s needs and motivations, including how to uncover them, through:
      • reflection, active listening, curiosity, and commitment to resolution
    • Find common ground and work towards resolution
    • Practice skills that are essential to conflict resolution, including some of those used by mediators, principled negotiators, and peace builders.

    OUTCOMES:
    This interactive and applied training is designed to get students applying key concepts and practicing conflict management skills from the start of the course, so students will leave the course feeling able to start applying their new skills.


    DETAILS:
    This course may be eligible for the 
    Canada-Alberta Job Grant (CAJG) if taken in combination with other courses (CAJG approved courses or combination of courses must be 21 hours in length). Please consult the CAJG website.


    Coffee/tea and snacks will be provided. Lunch will not be provided, but there is a fridge and microwave for student use. A Safeway and food court is located downstairs on the main level of the mall. There is a Subway and Tim Hortons nearby.


    Location: ADRIA Classroom, #225 Tower 1, 3697 Mill Woods Road NW (inside Millbourne Mall), Edmonton


    Cost: $550 until April 20th (Early Bird Rate)

               $595 After April 20th (Regular Rate)


    * This course is not designed for individuals interested in pursuing a career in Mediation. For more information on ADRIA's Mediation training, please click here or contact education@adralberta.com.


    • Tuesday, May 26, 2020
    • 9:00 AM
    • Wednesday, May 27, 2020
    • 4:00 PM
    • Calgary, location TBA
    • 18
    Register

    An ADRIA Public Offering



    We all have conflict in our lives.  Whether you deal with others’ conflicts or have your own, becoming skilled in managing it can be a game-changer at home, at work, and at play.  It may be tempting to say that the problem is “other people”, but we cannot change other people more than they want to be changed. Instead, students will learn ways to change what can be changed, the “negotiables”.  In this course students will learn the importance of separating the person from the problem and skills that will help them discover previously unimagined possibilities for resolution. 

    OBJECTIVES:
    This course is designed to give you the basic skills you need to more effectively manage conflict, including:

    • Learn to separate the person from the problem, by:
      • understanding your role in conflict
      • learning to frame conversations around resolvable and neutral terms
      • recognizing the difference between your perceived best solution and a wise solution
    • Gain a deeper understanding of your own and other’s needs and motivations, including how to uncover them, through:
      • reflection, active listening, curiosity, and commitment to resolution
    • Find common ground and work towards resolution
    • Practice skills that are essential to conflict resolution, including some of those used by mediators, principled negotiators, and peace builders.

    OUTCOMES:
    This interactive and applied training is designed to get students applying key concepts and practicing conflict management skills from the start of the course, so students will leave the course feeling able to start applying their new skills.


    DETAILS:
    This course may be eligible for the 
    Canada-Alberta Job Grant (CAJG) if taken in combination with other courses (CAJG approved courses or combination of courses must be 21 hours in length). Please consult the CAJG website.


    Lunch will not be provided (more details will be provided when training venue is confirmed).


    Location: Calgary, location TBA


    Cost: $550 until April 26th (Early Bird Rate)

               $595 After April 26th (Regular Rate)


    * This course is not designed for individuals interested in pursuing a career in Mediation. For more information on ADRIA's Mediation training, please click here or contact education@adralberta.com.


Your source for ADR information and expertise.
Alberta's association of mediators and arbitrators. 

Our main office is located in Edmonton:

#225, Tower 1
3697 Mill Woods Road NW 
Edmonton, AB T6K 3L6

Contact Us:

Toll Free: 1-800-232-7214
Edmonton area: (780) 433-4881
Fax: (780) 433-9024
Email: info@adralberta.com

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