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X-ORIGINAL-URL:https://adralberta.com/
X-WR-CALNAME:ADR Institute of Alberta
X-WR-CALDESC:The source of Alternative Dispute Resolution information, resources and expertise in Alberta  Alberta’s professional association of mediators, arbitrators and other ADR practitioners
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DTSTART;TZID=America/Edmonton:20260304T173000
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CREATED:20220921
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PRIORITY:5
SEQUENCE:48
TRANSP:OPAQUE
SUMMARY:Managing Conflict – Online, March 2026
DESCRIPTION:\nCourse Details:\n\n\n\nWe all have conflict in our lives.  Whether you deal with other conflicts or have your own, becoming skilled in managing it can be a game-changer at home, at work, and at play.  It may be tempting to say that the problem is “other people”, but we cannot change other people more than they want to be changed. Instead, students will learn ways to change what can be changed, the “negotiables”.\n\n\n\nObjectives:\n\n\n\nThis course is designed to give you the basic skills you need to more effectively manage conflict, including:\n\n\n\nLearn to separate the person from the problem, by:\n\n\n\n\n– Understanding your role in conflict\n\n\n\n– Learning to frame conversations around resolvable and neutral terms\n\n\n\n– Recognizing the difference between your perceived best solution and a wise solution\n\n\n\n\n\n\n\n\nGain a deeper understanding of your own and other’s needs and motivations, including how to uncover them, through:\n\n\n\n\n– Reflection, active listening, curiosity, and commitment to resolution\n\n\n\n– Find common ground and work towards a resolution\n\n\n\n– Practice skills that are essential to conflict resolution, including some of those used by mediators, principled negotiators, and peacebuilders.\n\n\n\n\n\n\n\n\nOutcomes:\n\n\n\nThis interactive and applied training is designed to get students applying key concepts and practicing conflict management skills from the start of the course, so students will leave the course feeling able to start applying their new skills.\n\n\n\n\n* This course is not designed for individuals interested in pursuing a career in Mediation. For more information on ADRIA’s Mediation training, please click here ( https://adralberta.com/training/become-a-mediator/ ) first, or contact: education@adralberta.com\n\n\n\n\n\n\n\n\n\n
URL:https://adralberta.com/events/managing-conflict-online-mar-2026/
CATEGORIES:Public Courses
LOCATION:A link to this event  will be sent to your email  CA
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